07 Aug
Team Leader II
Pennsylvania, Lancaster

Job DescriptionJob Title: Team Leader II Pay Grade: 7Reports to: Manager/Supervisor/FHP Provider Department/Job Code: 1012 FLSA Status: Non-ExemptOSHA Exposure Level: 3Job SummarySupervises the work of 5 or more employees for an assigned shift. Performs all duties and responsibilities in accordance to the established FMC policies, procedures and guidelines.Supervises the work of 5 or more employees for an assigned shift. Primary purpose is to assign work and follow up on the work of other employees within the unit.Reports to the manager, facilitates the work of others within the unit on an assigned shift. Plans and assigns work to ensure maximum production and efficiency. May provide input for development of budgets. Responsible for monitoring compliance and maintaining expenses within approved budget.Independent decision making is limited to the current shift responsibilities and interactions within prescribed policies.Participates in the planning of policies, standards and objectives that will provide the Center with effective Nursing Services.All the duties and standards within this job description will be performed according to the established policies, procedures and guidelines outlined in the department and center policy and procedures manuals.Job QualificationsEducation: Bachelors degree in nursing or related field or actively enrolled in bachelors program required Licensure/Certification: RN licensure in State of Ohio required. Specialty certification in med/surg or nursing leadership preferred.Experience: 1 year recent acute care hospital experience required. Previous experience in nursing leadership positions and/or preceptor experience preferred.Job-related Skills: Strong interpersonal, communication and presentation skills; ability to problem-solve and facilitate resolution to issues; demonstrates ability to handle multiple priorities; ability to make independent decisions. Excellent communication and human relation skills when dealing with co-workers, other Center employees, the medical staff, patients, families, and the general publicOrganizational Expectations and Responsibilities:

Mission and Service Values

Empathy – Demonstrates a willingness to understand others’ perspectives, without labeling or judging; treats others with compassion and is personally engaged in providing patient and family-centered care.

Integrity—Takes responsibility for own words and actions; has passion and courage to do the right thing; delivers on promises and commitments; is honest and achieves excellence in all things through ethical and legal behavior.

Stewardship—Uses FMC resources wisely; respects the time and resources of patients, family and peers; shows pride in FMC and gives back to the Center and community with time, talent and /or money.

Agility—Demonstrates courage to take initiative to find creative solutions; anticipates concerns and responds promptly; minimizes bureaucracy and explores opportunity for growth.

Teamwork—Works collaboratively, not in silos; treats others with courtesy and respect; assumes good intent and welcomes differing viewpoints; creates a spirit of belonging and fellowship within FMC; embraces the FMC culture.

Commitment and Engagement

Quality—Demonstrates commitment to improve individual performance and contributes to team accomplishments and quality improvement initiatives.

Safety—Creates and maintains a safe and clean work environment and reports unsafe conditions to the appropriate individuals.

Service—Recognizes and anticipates the needs of customers and strives to surpass customer expectations; utilizes AIDET, TeamSTEPPS and other tools to avoid and/or resolve concerns with the best possible outcome.

Sustainability—Demonstrates timely, accurate and cost-conscious use of resources in the daily work.

Personal Engagement

Organization Commitment—Complies with FMC policies, procedures, work instructions and guidelines; reports compliance or ethical concerns to appropriate personnel; does not gossip but works to create a positive work experience with others.

Personal Commitment—Demonstrates ownership of the job; willing to step up and help others; works across departmental lines; is fully present at work—physically and emotionally; maximizes own talents and that of others.

Personal Growth—Demonstrates a commitment to ongoing learning; completes all mandatory education and participates in learning events/opportunities/experiences to enhance on-the-job performance.

Essential Job FunctionsJob Expectations and Responsibilities:

Provides for and promotes inter and intradepartmental communication

Practices positive responses to job demands, changes, through organizational and time management to enhance positive outcomes in patient care and the Center’s mission.

Performs performance QA

Participates in interviewing new employee candidates.

Enforces all FMC policies & procedures.

Informs Manager/Assistant Manager of any concerns/problems.

Counsels employee issues.

Physical Capacity DemandMedium Work: Exerting up to 20-50 pounds of force occasionally, and/or up to 10-25 pounds of force frequently, and/or a negligible up to 10 pounds amount of force often.POTENTIAL EXPOSURE(S)x Electrical Equipment x Blood Contact

x Mechanical Equipment Burns

Radiation Equipment x Chemicals

x Exposure to Infectious Disease

Other (Please Specify)

Uses Universal Precautions when tasks being performed present the possibility of exposure to blood or body fluids; this includes using appropriate personal protective equipment and work practices.Job Considerations Psychological/Mental – analytical abilities, memory, problem-solving and creativityPhysiological- Potential Exposures: Electrical equipmentCognitive-Communication and collaboration with other co-workers, physicians, other employees, and patients and families; prioritizing and time management; persuasiveness and judgmentEnvironmental-no special considerations

Protective Equipment- no special considerations


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