07 Aug
Implementation Coordinator Lead
Pennsylvania, Harrisburg

Description SHIFT: Day JobSCHEDULE: Full-timeYour Talent. Our Vision. At Anthem, Inc., it’s a

powerful combination, and the foundation upon which we’re creating greater access

to care for our members, greater value for our customers, and greater health

for our communities. Join us and together we will drive the future of health

care. This is an exceptional opportunity to do innovative work that

means more to you and those we serve at one of America's leading health care companies

and a Fortune Top 50 Company.Location: United States - nearest Anthem office or remoteInternal Title: Implementation Coord LdLeads the implementation process for new accounts and monitors renewal implementations. Primary duties may include, but are not limited to:

Project manages new case implementation activities and serves as a liaison between the Account Management team, Sales team, Sales Support and customers.

Ensures completion of all critical deliverables from multiple disciplines to assure timely and accurate implementation of our customers' benefit plans.

Accountable for the accuracy, timeliness, and completeness of the implementation process.

Develops effective relationships with existing new accounts and internal departments, such as Sales Support Services, Operations, Sales, and Underwriting.

Works with Director, Account Management Services on tracking, monitoring, and reporting progress of all functional areas throughout the implementation process.

Helps to develop tools and best practices necessary to improve installations

Provides on-going root cause analysis; identifies opportunities for process improvement.

Acts as primary contact/liaison between customers to resolve issues related to implementation plan design and customer deliverables.

Supports Sales and Sales Support teams in developing prospects and responding to RFPs and actively participates in finalist meetings. leads corporate projects as assigned, develops and implements tracking mechanisms and tools for account implementation


Requires B.S. degree in related field;5-8 years exp in health insurance field;or any combination of education and experience which would provide an equivalent background.

Project Management Professional (PMP) designation and State licensure to sell health benefits is strongly preferred.

Ability to travel as needed.

Knowledge of clinical products preferred

Strong MS Projects experience preferred

Prior project management and implementation experience preferred

Anthem, Inc. is ranked as one of America’s

Most Admired Companies among health insurers by Fortune magazine and has been

named a 2019 Best Employers for Diversity by Forbes. To learn more about our

company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.REQNUMBER: PS37991-US

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