Admitting Clerk

JOB SUMMARY: The Admitting Clerk is responsible for registering patients to the hospital; this includes gathering patient information, payment responsibility, physician information, and verifying insurance information. QUALIFICATIONS: Must be high school graduate or equivalent.

Must be able to work well with the public.

Have knowledge of office equipment.

Computer experience preferred.

Must be willing to do all office procedures, including switchboard, filing, and admitting of patients into the computer software system.

Must be willing to work a flexible schedule which may include weekends and/or holidays.

DUTIES & RESPONSIBILITIES:

Register outpatients in the order they arrive, making sure all orders have physician’s signature and diagnosis , and have not expired. Help keep track of patients in the waiting area.

Review Cerner/Revenue Cycle queues to correct and verify insurance and demographic information.

Issue IMM Form to inpatient Medicare Patient and MOON form to outpatient Medicare Patient.

Register emergency room patients.

Register referral lab slips in a timely manner and get the information to the lab so they can process specimen. Make sure slips are signed by Physician and diagnosis in on the slips.

Notify nurses that there is a patient that needs to be seen for triage.

When appropriate make sure that the HIPAA privacy consent is signed, dated and witnessed and a copy given to medical records.

Make sure that the consent for treatment is signed, dated and witnessed for each patient.

Make sure that each authorization for services from a physician’s office is accurate, complete and if a prior-authorization is required. Route all outside orders to PA/CS office.

Puts the correct insurance plan(s) in each admission and verifies that the patient’s contract number is correct. Scan Insurance card into EMR.

Updates patient information each time a patient is seen at SMH. Check phone number, address, date of birth, insurance, etc. for accuracy.

Gets all important information when patient is admitted for an accident or for follow-up to an accident (when, where, how, why, potential workers compensation, etc.).

Maintain files of outpatient information sheets and documentation.

Input outpatient account for employee physicals by client bill.

Registers MCF (Medical Care Facility) patients as client bill, unless insurance is provided.

Able to operate the ABN system and inputs the ABN information correctly and completely when needed during registration process. ABN starts in physician office.

Work with the Patient Financial Counselor to assist patients if necessary.

Work assigned holiday in rotation with other Business Office staff.

Demonstrate appropriateness in meeting objectives in age-specifics.

Collect co-pays on specialty clinic visits, receipt, and run report at end of shift.

Train co-workers when needed.

Assume the duty of door screener when needed: Ask provided screening questions. Offer PPE to patients if needed. Direct patients to their desired area. Enforce visitation rules if necessary. Any additional requirements, as necessary.

Performs other duties as assigned.