Collector

Description Are you looking for work via Robert Half? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. Articulate, highly-skilled candidates who love building solid customer relationships will be interested in this Customer Service Representative position. This long-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in Council Bluffs, Iowa.ResponsibilitiesField and send written business correspondence

Receive and place telephone calls

By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

Provide accurate, friendly customer service in a timely fashion Requirements - Demonstrated talents in communicating and interacting with clients/customers, both internal and external

1+ years of past relevant experience

Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

Supportive, positive attitude with a professional demeanour applied to all tasks

Customer service and office administrative skills

Excellent oral and written communications skills

Strong Microsoft Office skills

Proficient with diversified computer software and systems

Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Solid understanding of import customer service

Proficiency in Communication Skills

Interpersonal Skills experience preferred

Typing experience

Command of consumer collections

Demonstrated experience performing extensive research to resolve complex customer inquiries

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .