Patient Access Specialist

POSITION SUMMARY/PURPOSE

Ensures high quality work of the registration process for

patient care services with emphasis on service excellence to

customers.

QUALIFICATIONS

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Education

Required:

High school diploma

Preferred:

College courses

Experience

-

Preferred:

Prior patient access, registration, insurance benefit

and medical terminology experience.

Knowledge/Skills/Abilities

Excellent communication, customer service and data input

skills.

Department Specific Requirements

For Chronic Disease Mgmt Clinic, Rural Health Clinics,

Family Medicine Center-GME: must be bilingual in Spanish.

For Rural Health Clinics: requires Heartsaver AED.

If assigned to Patient Access-Emergency Dept: requires

District approved crisis intervention training within 60

days of hire/transfer.

Testing

For Chronic Disease Mgmt Clinic, Rural Health Clinics,

Family Medicine Center-GME: Requires successful completion

of the Language Resource Assistant (LRA) test at a General

level. LRA is a language assessment test that demonstrates

written and oral interpretation/translation technique

skills. Test will be administered if selected.