05 Sep
Technical Services Engineer - Tampa
Florida, Tampa bay area , 33609 Tampa bay area USA

Vacancy expired!

job summary:Our client located in Tampa, FL has an opening for a highly motivated

Technical Services Engineer to join their dynamic and growing team

. The ideal candidate will be full of enthuasim and drive. Must be located in the Tampa area and be willing to come onsite occasionally. The majority of the work will be done remotely. Visa Sponsorship is not available at this time. location: Tampa, Floridajob type: Contractwork hours: 8am to 4pmeducation: Associates responsibilities:The Technical Service Engineer handles installations, upgrades, testing, configuration and/or maintenance for assigned systems and equipment. Provides guidance to customers on function, usage, and operation of IT products and services. Troubleshoots and resolves issues and participates on special projects as assigned. Accountable for research, design, selection, implementation and deployment of technology products and services to meet business needs.

Essential Functions:- Handle complex, non-routine and escalated systems administration tickets and tasks- Monitors systems and performs maintenance and provisioning support for hardware, such as telecommunication equipment, printers, software and video/audio equipment as assigned- Develop and maintain operational processes and procedures- Gathers and analyzes business requirements to recommend existing design technology solutions that will meet business needs which may include changing or modifying existing systems or researching vendor solutions.- Responsible for implementation and deployment of technology design including troubleshooting and resolving issues, developing procedures and documentation.- Assist other IT areas supporting issues on infrastructure devices- Troubleshoot and repair hardware and software issues according to documented procedures- Ensure accurate asset management and tracking- May provide backup help desk support as needed- Leads or participates in projects and initiatives as assigned- May support and participate in Disaster Recovery initiatives- Other duties as assigned

Requirements:- 2 or more years of progressive experience with provisioning and troubleshooting technology equipment or equivalent combination of transferable experience and education.- Must have extensive computer operations knowledge and experience.- Ability to manage tasks independently and take ownership of responsibilities- Ability to learn from mistakes and apply constructive feedback to improve performance- Ability to communicate technical information clearly and articulately- Ability to adapt to a rapidly changing environment- High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy- Ability to travel as needed- Required ability to move, bend and carry computer equipment up to 25lbs.- Required ability to climb ladders & physically be able to move computer equipment to various locations across building campus/environment without assistance. 2 years' experience in Cloud-based services- 2 years' experience with MS Windows Server Cloud environments- Experience with databases, networks (LAN, WAN) and patch management- Knowledge of data backup/recovery- Ability to create scripts in Python, Perl or other language- Familiarity with various operating systems and platforms

Required Experience:3-5 years of Professional experience in Help desk or customer service

Required Education:Associate's degree in a computer-sciences related field, or equivalent technical experience qualifications:
  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: Associates
skills:
  • Windows
  • Active Directory
  • O365
  • Server
  • Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

    Vacancy expired!


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