Part-Time Remote Intake/Sales Specialist

We’re looking for an energetic and empathetic Intake/Sales Specialist for a growing Family Law Firm in MA. Responsibilities include talking by phone with potential clients and signing them up for consultations, tracking and scheduling these consults with legal software, and following up with clients for feedback on firm performance.

The job is fully remote and requires only that you have a dedicated quiet space available to you and flexibility to respond to calls as they come. This might be a good fit for someone who previously worked in the retail or restaurant industries, but now wants to do sales in another arena.

Salary: $17/hour @ 10 hrs/wk with opportunity for bonuses and growth.

About Our Firm

Farias Family Law is a firm focusing on divorce and child custody. We aim to provide the highest quality client service, using empathy, compassion, and good communication to help clients through the process. We are committed to personal wellness, treating clients and each other with honesty and integrity, and working together as a team to improve as people and professionals. We leverage technology to create efficient and effective work flows so we can spend more time doing the important work that benefits clients. We currently have two attorneys and a legal assistant and are looking to grow by adding a Rockstar Intake/Sales Person.

Job Responsibilities

As an intake/sales specialist, you’ll be in charge of:

- Responding to potential clients quickly via text, phone and email.

-Using empathy, compassion, and listening to connect with potential clients.

- Selling potential clients paid consultations.

- Using legal software to track and manage information and schedule consults;

-Measuring and reporting client feedback related to services

-May be asked to help with marketing projects.

How will this job help you?

- Compensation is merit and performance-based. Starts at $17/hour for 10 hrs/week

- Opportunity to earn more hours as the firm grows;

- Flexible hours, but requires being available to connect with potential clients as calls come in throughout the day.

-You will receive training for both personal and professional growth which will allow you to advance within the firm and also become highly marketable should you choose a different path.

-Opportunity to work with an awesome team that’s interested in growing a business together.

Job Requirements

-Passion about using listening and empathy to connect with potential clients and educate them on the benefits of a consultation.

-Dedicated quiet spot in a home or office to speak to clients.

-Flexibility to be able to respond to calls from potential clients quickly and efficiently throughout the day.

-Experience using software and technology. We use these tools to manage information about potential clients and referral sources.

-self-sufficiency, motivation, good communication skills, interest in sales, interest in personal health, honesty, integrity, teamwork, desire for personal and professional growth, and interest in family law.

-Post-high-school education preferred.

Instructions

Please write a cover letter explaining why you’re a great candidate for this job and mail both letter and a resume via Federal Express to Attn: Bill Farias, Farias Family Law, P.C., 277 Bedford St. Fall River, MA 02720.

No emails, phone calls or walk-ins.

Failure to follow instructions will result in rejected application.