Retail Sales / Production Assistant (Arcata)

Soilscape Solutions Retail Sales and Production Assistant: Job Description

This individual will be responsible for assisting in retail sales and production operations on a day-to-day basis, as well as have the ability to maintain client interaction, point of sale transactions, cash handling, basic product knowledge and recommendations.

The Retail Office Assistant (known as “the Assistant”) will partner with the Office Manager to maintain a well-stocked sales floor, with appropriate attention to visual merchandising expectations. The Assistant will have various tasks and responsibilities which support the flow of the business: shipping packages, soil test & sample intake, client documentation, taking/delivering messages to office and production managers, file organization and storage, and general office maintenance. In the course of daily business, the Assistant will be exposed to proprietary information, and should understand the nature of discretion.

The assistant must be able to think on their feet and have a strong attention to detail. The assistant should also possess an understanding of basic ordering processes, and inventory control. The associate should also have a working knowledge of computer programs like Excel, Word, and POS. Additional on job training will be provided for POS.

Responsibilities

Support Retail and Production Managers in the Sales Office

Communicate over the phone and via email to clients and vendors

Maintain client relationships: take orders, recommend appropriate retail products, assist clients with inquiries, execute intake forms, document and prepare shipments.

Partner with Office Manager to order, receive and process retail products (Purchase Orders and Item Receipts)

Maintain retail sales by leveraging POS and Inventory

Maintain client folders and vendor folders

Requirements

Strong verbal and interpersonal communication skills

Proven working experience

Proficiency in tracking systems

Experience in Microsoft Word, Excel, Adobe, etc.

Good organization and time management skills

Communicate effectively with coworkers, vendors and customers.

Scheduling Expectations

Retail and Production Assistant may be asked to work:

45hrs/wk March - June

40hrs/wk July - February

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