Water/fire damage technician (Lompoc)

Your Role

As a Restoration Technician, you will respond to emergency calls, and work with customers from start to finish on the loss in their home.

What You Will Do

Arrive onsite within 60 minutes of being dispatched to a new loss, this position is on call and will require after hours, and weekend availability

Work closely with a Customer Care Advisor to be sure to address all issues

Answer questions for the customer and communicate information to the supervisor and office staff

Create a scope sheet that will dictate billing to insurance carriers and vendors

Gather information daily about the loss and work done

Go over all paperwork and collect signatures from customers to begin the work

Take photos of jobsite before work begins and upload to software

Take excellent notes and upload to software

Maintain relationship with the customer and fellow technicians to ensure all work is performed to industry standards and customer satisfaction

Assist with work in the field as necessary

Your Qualifications

2 years of experience in water restoration

IICRC Certified Preferred

Proficient on a mobile device

Proficient in Office suite (Word, outlook etc)

General knowledge of demolition

Available on call (after hours and weekends)

A VALID CALIFORNIA DRIVER LICENSE IS MANDATORY

Benefits

Our comprehensive benefits include paid vacation, medical insurance, 401k, profit sharing and paid holidays.

As part of the firm's commitment to licensure and professional development, Oliveira’s Restoration offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.