Customer Service Representative (Lakeland)
Vacancy expired!
DS Services of America is America's favorite water, coffee and tea service provider by making healthy-for-you beverages simple. Our business is highly successful and rapidly growing. Get to know us for great careers.
We are currently seeking Customer Service Representatives for our Lakeland, Florida location.
At DS Servicesit's not just a job, it is an opportunity for growth.
Your Impact
Our Customer Service Representatives are very important and highly valued players on our wildly successful team. You will be the eyes and ears for our frontline organization, fielding customer inquiries and finding innovative ways to respond to our customer’s needs. Working in a world-class facility and a highly engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will find great career advancement opportunities at DS Services.
Your Responsibilities
Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Appropriately communicate with customers
Aim to resolve issues on the first call by being proactive in your customer service approach
Educate customers on available product promotions and services.
What We're Looking for
1-year customer service experience; call center experience preferred but not required
Logical problem-solving skills
Strong communication skills
Knowledge of Microsoft Office
Ability to type 25 wpm
High School Graduate or GED
Consistent work history
Availability to work 12PM to 9PM shift
You could be a key player at DS Services of America! Apply today!
DS Services offers excellent benefits:
Health, Dental and Vision insurance
Paid vacation, holidays, and sick time
Life insurance
Tuition re-imbursement
401k & ESOP (Employee Stock Option Plan)
State of the art facility, with free-for-you onsite workout facility!
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
Vacancy expired!