Systems Analyst, Consultant

Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our comprehensive approach to diversity, equity, and inclusion combines a focus on our people, processes, and systems with a deep commitment to promoting social justice and health equity through our products, business practices, and presence as a corporate citizen.Blue Shield has received awards and recognition for being a certified Great Place to Work, best place to work for LGBTQ equality, leading disability employer, one of the best companies for women to advance, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we are striving to make a positive change across our industry and the communities we live in - join us!Your RoleThe Health Solutions team is one of our "executing" IT Portfolios and has a lot of exciting work ahead of us. The Systems Analyst, Consultant will report to the Health Solutions Resource Manager. In this role you will collaborate with our business and IT partners to enable business capabilities that contribute to business growth and transformation. Working within and Agile framework, you will define and deliver solutions that meet business objectives to ensure the product continuously delivers value to our business partners. Your WorkIn this role, you will:

• Formulate/define system scope and objectives based on user needs for high complexity changes
• Analyze and evaluate existing or proposed systems and devices to process data
• Prepare detailed program specifications and flowcharts, and coordinates system installations with user departments
• Analyze all aspects of business unit functions to determine application, integration and optimal use of information systems
• Design and develop approaches that are implemented by others
• Partner with business and IT teams to assess, prioritize, solution, design and deliver solutions that meet business outcomes within an Agile delivery model
• Use interpersonal and verbal/written communications skills to manage vendor relationships, and to provider oversight for contingent resources
• Take initiative to identify and implement process best practices and efficiencies
• Use analytical and problem-solving skills to solve for business needs

• Requires a bachelor's degree or equivalent experience
• Requires at least 8 years of professional experience directly related to all aspects of the primary product, program, or technology
• Excellent oral and written communication skills; excellent problem solving and consulting skills
• Basic software development background, knowledge, and experience with foundational understanding & adherence to development standards, security policies, and sustainable design practices.
• Business requirements gathering and liaison with products, project delivery and business teams across the organization
• Excellent analytical and problem-solving skills with an ability to interact with Senior Management
• Demonstrated experience in utilizing skills in planning, organizing, leading and coordinating multiple projects
• Demonstrated experience in mapping/documenting (in Visio, PowerPoint, or other software) how systems relate to each other, also known as STTM (Source to Target Mapping)
• Working knowledge of SQL
• Working knowledge of JIRA

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short
• Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals