Farmers Contact Manager (Salem)

About the Company:

Established in 2006, we are a highly successful multi-line insurance and financial services agency located in Salem. We are comprised of 6 team members servicing personal and commercial insurance. We enjoy tremendous long-term employee success and retention, and have a history of promoting from within our operation.

About the Job:

Your main mission will be to work the front lines of customer service to generate the very first positive impression clients get about our agency. Your first challenge in this role will be learning our products, services, and world-class business techniques. Working in a fast-paced customer focused office, you'll use your computer savvy to communicate with customers and navigate their insurance information. Besides excellent written and verbal skills, your ability to actively listen will get you to the root of a customer's issue and solve it quickly. Your courteous and professional demeanor, both on the phone and in person, will ensure that clients and agency staff alike will know that their issues are being handled by a competent and concerned business professional.

Call us today! 503-371-9300