Experienced Office Manager (Charlottesville)
Vacancy expired!
Job Description
Our growing dental practice in Charlottesville, Virginia is looking for an exceptional Office Manager to join our team. Candidate should be self-motived, enthusiastic and deliver the highest quality of patient care in a personable manner. Must have great communication skills, ability to adapt, reliable, able to meet set goals, willing to strive and contribute to the team. Bi-lingual is a plus.
Prior Office Managment Experience is Required!
Prior General Dental Office Managment Experience ic required!
The Office Manager is responsible for the supervision of the overall workflow throughout the office. Their job is to administer the day-to-day activities of the business office, including patient and employee relations; staff interviewing/dismissal; management of marketing and communications efforts; ensuring regulatory compliance; and staff training and motivation. The office manager must also assist the dentist with other tasks as assigned.
Qualification:
Possess knowledge of medical/dental terminology.
Understand and comply with business practices associated with a dental practice.
Understand and comply with licensing and continuing education requirements for professional staff.
Understand and comply with dental office HIPAA compliance.
Understand and comply with the HI-TECH Act of 2009.
General Management:
Manage day-to-day operations of dental office.
Manage and direct staff assignments and activities, in accordance with office policy and applicable laws.
Manage compliance with OSHA, state and federal regulations.
Know and follow dental office contingency plan.
Stay current with trends, legislation and regulations in the dental profession.
Manage patient financial accounts.
Manage the hiring and ongoing performance of staff.
Manage and update office computer systems.
Patient Management
Oversee patient relations and handle patient complaints.
Help explain office policy to patients.
Help support staff as needed (i.e. appointment scheduling, collections, insurance etc.)
Monitor patient relations with regular patient satisfaction surveys.
Staff Management
Assign, direct and manage staff duties, as assigned by the dentist.
Determine staff schedules.
Recruit, interview, and hire employees as directed by the dentist.
Orient and train new staff.
Organize training staff on OSHA compliance.
Display any posters required by federal, state, or local law.
Monitor staff performance.
Conduct staff and salary review.
Coordinate team meetings.
Engage in conflict resolution.
Help arrange for staff CE.
Make business travel arrangements for dentist and staff.
Ensure confidentiality of all personnel and employment-related information.
State and Federal Regulations Management
Help implement state and federal regulations.
Arrange for OSHA and risk management training.
Update and maintain employee office manual.
Ensure that HIPAA Notice and Privacy Practices is on display.
Securely store and handle records in compliance with HIPAA regulations.
Inform staff on OSHA and risk management regulatory updates.
Maintain staff employment records.
Assist the doctor with drafting office policies and procedures.
Software and Office Skills
Dentrix.
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Vacancy expired!