13 Aug
Service Coordinator - SERVI01763-00001 (Sacramento, CA)
California, Sacramento 00000 Sacramento USA

Vacancy expired!

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. The "Caterpillar" name originated in 1904 by inventor Benjamin Holt in Stockton, CA. Today, Caterpillar Inc. is headquartered in Peoria, Illinois and is a Fortune 100 Company. At Holt of California, we provide jobs for approximately 750 employees working to bring equipment solutions for the diverse needs of our customers. We sell and service a wide-variety of equipment including: Large and Small Construction Tractors, Agricultural Equipment, Forklifts, Racking Systems, Telescopic Handlers, Prime and Stand-by-Power Generation, UPS Systems and On-Highway Truck Engines. In addition, we rent Caterpillar and Other Preferred Manufactured Equipment for contractors.

POSITION SUMMARY

Performs all duties of shop office in an accurate and efficient manner to support the service department, mechanics, supervisors, and our customers by performing the following duties.

QUALIFICATIONS AND REQUIREMENTS

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DUTIES AND RESPONSIBILITIES

Open, close, and invoice shop work orders.

Process mechanic labor in automated time system.

Type quotes, memos, and letters.

Answer Service department telephones and direct calls.

Input and update standard job system.

Process warranty including handling all reports.

Research repair information for customers, mechanics, and other department employees.

Handle all service mail including delivery and pick-up.

Process purchase orders.

Oversee the day-to-day operations of the Service offices for the division.

Maintain and update Service Procedure Manual and Standards of Performance.

Maintain sell rates for individual divisions ensuring accuracy and timeliness.

Other duties as assigned. PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers to handle, feel objects, tools or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear.

The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee regularly works near moving mechanical parts and is regularly exposed to fumes or airborne particles. The employee frequently works in outside weather conditions and is occasionally exposed to toxic or caustic chemicals and vibration. The employee occasionally works in high, precarious places. The noise level in the work environment is usually moderate.

COMPENSATION

Competitive hourly rate of pay with excellent company paid benefits including medical, dental, vision, life insurance, long-term disability, 401(k), profit sharing, nine paid holidays, paid vacation, and paid sick time.

Apply at www.holtca.com

Experience

Required

2 - 3 years: Relevant work experience and/or training and education. Strong computer skills. Previous Material Handling Service Operations experience preferred. Education Required

High School Diploma or GED or better Licenses & Certifications Required

Class C Driver License Skills Required

Basic Computer Skills

Ability to communicate effectively

Write Simple Instructions

Read Simple Instructions

Ability to add, subtract multiply and divide Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Vacancy expired!


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