PT Assistant Property Manager Self Storage

Part Time Assistant Property Manager

Overall responsibility: Responsible for daily operations of the storage facility.

Primary Functions: This is a part-time hourly position as a leasing agent, 32-40 hours per week. The Hours of

Operation for the facility are M-F 9-6 and Sat 8-5 and Sunday 10-2. Schedule can be flexible. Job responsibilities include, but are not limited to:

Successful conversion of telephone and walk-in inquiries into rentals

Understanding and use of the property’s tenant management system.

Maintain accurate records for each customer including contracts, insurance and change of address forms and any correspondence to or from customers.

Managing the Account Receivable process through the pursuit of collections, posting of payments and processing of daily bank deposits.

Light grounds maintenance (sweeping, trash pick-up, etc.)

Sales of boxes, locks and packing supplies

Consistently deliver superior customer service through:

Proper phone selling techniques as well as walk in customers to the facility.

A friendly, positive attitude.

Greeting customers promptly, enthusiastically and professionally

Knowing and presenting the features and benefits of the property at all opportunities

Address customer issues in a timely and effective manner.

Qualifications:

Requires high school diploma/GED equivalent and at least 2 years’ experience in retail, sales and/or customer service. Experience in the self-storage industry is a plus.

Must be able to work well with people, demonstrating a customer care focus.

Exhibit a professional, positive, team oriented attitude.

A willingness to learn and apply effectively new/revised processes and procedures or skills.

Computer proficiency (including Microsoft Office) required.

Ability to read and understand documents such as safety rules, policy manuals and maintenance instructions in English is required.

Excellent organizational skills.

Ability to multi-task and work well under pressure.

TO APPLY, EMAIL RESUME