Rep, Teller

DescriptionResponsible for accurately and efficiently processing a wide range of consumer and commercial bank transactions. Provide customers with fast and friendly customer service, answer inquiries, and inform customers of products and services which may result in cross sold products.ESSENTIAL DUTIES AND RESPONSIBILITIES 　

Provide prompt, efficient, confidential, and accurate service in the processing of transactions　

Handle all monetary transactions for customers (i.e., deposits, withdrawals, loan payments, check cashing, monetary instruments)　

Determines acceptability of negotiable items and customer identification　

Maintain proficient knowledge of, and demonstrate ongoing compliance will all laws and regulations applicable to this position　

Handle, count, and manage large amounts of cash and coin　

Maintain cash drawer at a predetermined dollar level and requests additional cash as needed　

Follow check-cashing guidelines and obtain approvals as necessary　

Maintains proper security of all negotiable items　

Evaluate customer needs and offer solutions which may come in the form of products or services　

Complete necessary paperwork to process banking transactions　

Type checks, money orders, and various other documents　

Balance cash drawer and customer transactions　

Review, balance, and correct any discrepancies in banking transactions　

Recognize and understand different types of credit documents used to process customer transactions

Perform other duties and projects as assigned　

Understand and comply with all provisions of the Safety in the Workplace policy

MINIMUM QUALIFICATIONS OF POSITION 　

Entry-level job with little or no relevant work experience in the function

PREFERRED QUALIFICATIONS OF POSITION 　

Prior cash-handling experience　

Prior customer-service experience

KNOWLEDGE AND SKILLS 　

Interpersonal and customer-oriented skills　

Detail-oriented　

Decision-making capabilities

Basic computer skills

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS 　Work is performed in an office environment with moderate noise levels and light to heavy traffic. An individual in this position:　

Frequently remains standing stationary throughout a typical business day　

Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer　

Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms　

Occasionally positions self to access drawers and shelves of various heights　

Frequently reaches for and handles paperwork and files　

Constantly communicates with customers, coworkers, and management in-person and on the phone 　

Must be able to exchange accurate information

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)