Beta Implementation Program Manager

Beta Implementation Program ManagerChange Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities. Beta Implementation Program ManagerOverview of PositionAs a Change Healthcare Beta Implementation Program Manager, you will be a key member of the Program Management Office (PMO) and will be responsible for effective delivery of business results by driving the creation and execution of project and program management practices within the Customer Operations team. The primary responsibility will be for the development/implementation of the beta projects, involving department or cross-functional teams focused on the implementation of Change Healthcare product solutions for external customers. Responsible for driving the Beta Program for the Customer Operation Services team. The Program Manager will manage the beta process for the services team.What will be my duties and responsibilities in this job?Overall Beta program responsibility for Customer Operations including overseeing beta and early adopter process for all of services division including project management, technical and education

Collaborates with Product Management Team on assigned beta projects

Define methodology processes standardizing delivery across the Customer Operations PMO for the Beta program

Lead and manage beta and customer projects/programs as assigned

Ability to examine existing methodology, processes, and tools to identify and drive improvements

Define and analyze key performance indicators to monitor the successful implementation of improvements compared to established goals and targets

Champions the creation and influences the use of project/program management processes, methodologies, and tools for the beta program

Assess and make recommendations regarding project/program risks and impacts to budget/timelines to leadership

Tracks and manages the beta program for the customer operations team

What are the requirements needed for this position?PMP certification required

8+ years Program or Project Management experience

5+ years in hospital or Healthcare IT environment

Prior experience successfully managing process improvement projects and/or working with operations teams as well as with product teams

Experience managing internal and customers

Prior beta program experience helpful

Bachelor's Degree or an equivalent combination of education/experience

What other skills/experience would be helpful to have?Critical thinking – the ability to make good decisions and identify solutions to problems for operations including technical

Experience in change management and problem-solving with a passion to lead, coach, motivate and develop others

Ability to engage with cross-functional teams driving collaborative solutions

Strong leadership, problem-solving, and logical/analytical skills

Excellent written and verbal communication skills

Project Management in an Epic environment

Epic revenue cycle certification preferred

Experience in developing/deploying project artifacts including project charters, agendas, issues lists, risks matrices, project plans, etc.

What are the working conditions and physical requirements of this job? General Office DemandsHow much should I expect to travel?This position may require up to 25% travel. Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement. #li-remote#IWork4CHNG#ChangeHealthcareCareers#HiringNow#RemoteWork#WorkFromHomeDiversity and Inclusion: At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity Feeling Inspired? Ready to #MakeAChange? Apply today! COVID Vaccination Requirements We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and, when j ob-related and consistent with business necessity , we may require periodic testing for certain roles. Some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf.If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.Click here https://www.dol.gov/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf to view our pay transparency nondiscrimination policy.California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information (https://www.changehealthcare.com/privacy-notice/privacy-notice-to-california-job-applicants) . Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.