Evening Hotel Program Case Manager - Part-time Temporary

JOB SUMMARY: Face to Face Health and Counseling is a non-profit organization dedicated to meeting the needs of youth ages 11–24. We offer health care, counseling, and programs for homeless youth. The hotel case management role is responsible for establishing trusting youth-adult relationships while providing supportive services for youth experiencing homelessness and temporarily housed in a local hotel. It is a temporary position. This position is for weekend evenings from 5 pm – 1 am Saturday and Sunday. Staff must be awake for the shift.RESPONSIBILITIES:

Coordinate with youth to let them into their rooms and monitor whether or not they return for the night

Coordinate meals with SafeZone staff including transporting meals to the hotel

Be available for youth in case of emergency during assigned shifts

Coordinate with hotel staff to maintain agency relationship

Perform room checks to maintain the cleanliness and habitability of the hotel rooms

Connect youth with supportive services at Face to Face & the broader community

Establish healthy and appropriate physical and emotional boundaries with youth

Conduct individual assessments to determine needs and goals as needed

Document youth outcomes in all appropriate databases

Complete appropriate paperwork in a timely manner

Develop and maintain relationships agency-wide and community-wide with youth serving programs and agencies

Collaborate with other staff and maintain team work style, and maintain professional working relationships with clients or other outside agencies or contacts

Support healthy adolescent development of youth

Provides all services guided by the evidence-based principles for helping youth overcome homelessness.

QUALIFICATIONS:

Minimum of 1 year experience working with the homeless or at risk youth

Experience with a positive youth development and harm reduction approach

Excellent interpersonal and communication skills

Ability to work sensitively and effectively with diverse populations

Ability to work independently, exercising good judgment and involving others when necessary

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Ability to perform the duties outlined in the job description

Ability to perform duties and responsibilities typical of an office environment

Ability to travel in all weather conditions in MN

Appropriate accommodations for physical demands will be made for individuals with disabilities. BENEFITS: Face to Face does not offer benefits for temporary positions. Face to Face is an Equal Opportunity Employer. Diverse groups, including those with disabilities, are encouraged to apply.