Network Engineer

Project Description:Ongoing day-to-day Network support for 200-300 devices. Tech refresh project. Project duration: 12 months. Support the refresh and replacement of legacy Cisco and F5 network devices with new Dell hardware. Installation of:- Dell Network routing and switching devices:- F5 load balancers- Palo Alto firewalls Network management tools, including NetScout, wireshark, TCPdump. Assist platform, storage and application teams with the cutovers of equipment from old to new network. Troubleshoot any issues that occur as a result of migration activities. Data center migration project: Project duration: 9-12 months. Support the migration of 1,500 Linux and Windows servers that are moving from the customer’s data center in Phoenix, AZ to the DXC data center in Suwanee, GA. Installation of:- DMZ for select applications- Data circuit for inter-data center data replication- Global Traffic Manager option on F5 load balancers Assist platform, storage and application teams with the movement of equipment from old to new data center location. Troubleshoot any issues that occur as a result of migration activities. Responsibilities:· Provide subject matter expert support to day-to-day network administration staff supporting the environment containing 200-300 network devices for the account· Troubleshoot network environment and make recommendations for system findings and enhancements· Support related project and change activity including network change activity, firewall updates, load balancer configuration changes, hardware failure mitigation and repair, OS, firmware, and configurations upgrades/updates and build out of network equipment· Familiar with data center standards for cabling, design including cooling and power distribution.· Proficient with Visio network diagraming.· Provide advanced technical support for complex network incidents requiring network expertise to identify and resolve· Provide onsite support for Network support, install and configuration activities in the DXC Suwanee data center· Participate in regular, weekly oncall rotation· Perform network, planning, designing, architecting and implementing duties· Proactively identify and recommend patches and updates to network hardware· Troubleshoot issues where network is the suspect cause or contributor using network tools (NetScout, wireshark, TCPdump, and device troubleshooting commands / GUI).· Establish networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.· Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.· Secure network system by establishing and enforcing policies; defining and monitoring access.· Participate and represent team in relevant meetings· Adhere to implemented ITIL related and operational processes· Provide after-hours support and troubleshooting as required· Incident Management: Resolve single- and cross-technology incidents independently. Work with team members to resolve unusually complex or cross-technology incidents.· Escalation Management: Identity, manage and lead escalations through L3. Work with others to help manage escalations through L5.· Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.· Change Management/Implementation: Independently review, implement, and verify changes/solutions of high complexity and risk to meet customer needs. May lead or participate in a Change Advisory Board.· Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.· Solution Design: Apply solutions to meet highly complex customer needs.· Quality: May provide feedback/influence change in internal and/or vendor-provided products/service offerings.· Project Management: Participate, propose, and/or lead customer and internal projects across technology customers and/or internal businesses/end users areas, including transformation.· Customer Relationship Management: Influence with customers and/or internal businesses/end users regarding operational details, solutions, and proposals. Becoming a trusted advisor to the customer.· Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Mandatory Skills Description:Education and Experience Required:5-8 years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).Applicants need to have strong knowledge of network management, architecture, and management of network switches, firewalls, and load balancers.Knowledge and Skills Required:Typical skills include:5-8 years of Network Administration experienceCisco certifications: CCNP, CCIE a plusExtensive background in all aspects of networking technology andmust possess excellent communication skillsExtensive experience working with routers, switches, cabling, and other essential network hardwareExperience in performing the planning, design, and upgrading of network installationsApplicants should have experience in the following technologies: Cisco Catalyst, Nexus, F5 load balancers, and network tools including some if not all: Netscout, HP Network Automation, NNMi, HP Operations ManagerPossess a positive attitude toward skills development, be self-motivated, able to participate in on-call rotation and occasionally work beyond scheduled hours, and must be able to work well in a teamAbility to perform/drive resolution of problems on combinations and interactions of products. Ability to apply technical experience and analytical skills to resolve problems.Able to communicate and present complex issues with assurance and confidence. Demonstrates the use of consulting skills including questioning, listening, ideas development, permission and rapport, and influencing.Ability to conduct/lead oral stattechnical communications with clients.Ability to translate technical details into concise and easy-to-understand written form. Ability to translate verbal requirements from client meetings into requirements documents, statements of work, and proposals.Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high-level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package.Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.Ability to support technical projects related to network equipment moves and upgrades, firmware updates, and architectural design changes.Participate in the team on-call rotation.Work well in a technical team environment. Nice-to-Have Skills: Dell network switches & routers, F5 load balancers, Palo Alto firewalls