24 Sep
Support Center Hardware Maintainer
Vacancy expired!
- Decision Making/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
- Communication - Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
- Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and is flexible to work day and night shifts to cover for scheduled and unscheduled absences.
- Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
- Integrity/Ethics - Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
- Teamwork - Meets all team deadlines and responsibilities, listens to others and values options, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
- Physical - Ability to lift forty pounds, carry and transport heavy equipment and boxes and work in high heat/cold environments. Ability to operate hand and portable power tools, and work may involve climbing on ladders.
- TS/SCI clearance eligible
- High School diploma or equivalent and 4 years additional education and/or related experience.
- Thorough understanding of technical principles, theories and concepts, pertaining to the network, data communications, RF antenna, and hardware infrastructure within the SBIRS system.
- Ability to identify performance issues and recommend/implement corrections, identify alarm correlations and execute appropriate response actions.
- Adept with network/system monitoring tools (Network Node Manager, What's up gold, Remedy)
- Knowledge of network routing protocols such as OSPF and BGP.
- Experience with fault isolating and troubleshooting networks.
- Understanding of firewalls and firewall appliances from Cisco and Juniper
- Experience working with network hardware such as multiplexers, routers and switches
- Proficient with network test equipment including; Fluke, BERT, cable analyzers and sniffers.
- Capability to follow policies and procedures and be able to positively contribute to the evolution of the organization as needed.
- Ability to coordinate real-time maintenance across a magnitude of entities, internal and external.
Vacancy expired!