NWA Courier Dispatch and Warehouse Associate (Little Rock)

Hello,

We are seeking a Dispatch & Warehouse Customer Service associate to join our team.

You could provide warehouse functions, vital patient care cycle orchestration, and solve technical issues.

Reports to: On Call Managers, Admin Assistant

Position Summary and Objective

Must be available: Schedule varies.

The Dispatch and Warehouse Associate is responsible for numerous functions involving NWA Courier’s daily business and executions. As the Dispatch and Warehouse Associate, one can be expected to dispatch jobs accurately and timely to our drivers in various markets, maintain accurate and organized records, and complete warehouse tasks including upkeep. The Night and Weekend Dispatch and Warehouse Associate holds a crucial position with the company and should display a strong sense of courtesy, professionalism, multitasking, dedication and prioritized thinking towards our internal and external personnel. The position plays a role in strengthening our 24/7 delivery service coverage.

Expectations

Self Starter

Clean driving record

Eager to work days, nights, weekends and holiday

Time-management skills with an ability to prioritize tasks successfully

Ability to make quick, informed and responsible decisions

Strong mindset toward customer service

Ability to work independently contributing to team environment

Consistent good attendance and punctuality

Demonstrative verbal and written communication skills

Professionalism through verbal and written channels

Once trained, able to complete tasks with little to no supervision

Organization and accurate processing of detail oriented tasks

Ability to lift 50 lbs

Duties and Tasks

Using Company vehicle to run errands

Office Dispatching drivers via telephone and internet

Management and support of delivery agents

Various miscellaneous tasks that may arise in certain circumstances involving dispatching or warehouse needs

Qualifications

Creative thinking skills to coordinate deliveries

Strong verbal and written communication skills

Ability to operate office machines (fax, printer, labeler, etc…)

Ability to multitask and prioritize

Sensitive to customer service requirements

Computer skills and ability to adapt to various programs