Funeral Arranger

Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.JOB RESPONSIBILITIES

Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures

Confirms authorization to proceed with the service arrangements

Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services

Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs

In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin

Ensures potential pre-need referrals are shared with Family Service Counselors

Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations

Prepares and accurately completes documents and online entries related to services, cremations, maintenance

Assists with general office duties including answering phones and preparing reports as necessary

Assist with the maintenance of vehicles, the facility and property

Receives caskets and other funeral home supplies as well as place into inventory

Ensures refreshments are available (where allowed by law)

MINIMUM REQUIREMENTSEducation

High School diploma or equivalent

Experience

Minimum of 3 years related experience as a Funeral Assistant

Licenses

Current state/province issued driver’s license with an acceptable driving record

Knowledge, Skills and Abilities

Basic knowledge of religious and fraternal organizations customs

Knowledge of computers and some software including MS Office Suite required

High level of compassion and integrity

Good communication skills

Problem solving skills

Ability to multi task and set priorities

Detail oriented

Additional Job DescriptionAdditional Job Description

Job Title DefaultJob Title Default(empty)

Restrict to CountryRestrict to Country(empty)

Management LevelManagement Level

11 Individual Contributor

Job FamilyJob Family

Funeral Services

Job CategoryJob Category

Arrangers

Job ClassificationsJob Classifications

20 - Individual Contributor (Expenditure Authority)

9 - Service Workers (EEO-1-United States of America)

Access, check-in/out, or responsible for overflow plan for a refrigeration unit? - Refrigeration Policy & Procedures (Training Requirements)

Access to customer, associate, or 3rd party information? - Managing Privacy (Training Requirements)

Contact with decedents (non-cremated)? - Bloodborne Pathogens (Training Requirements)

More (14)

Work Shift RequiredWork Shift RequiredNo

Public JobPublic JobYes

Referral Payment PlanReferral Payment Plan

Postal Code: 91941Category (Portal Searching): OperationsJob Location: US-CA - La MesaReq ID: Req.88992Position Type: Full timeWho we are. What we do.We are North America’s largest provider of funeral, cremation and cemetery services. We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants.We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. For us, there is no greater responsibility than honoring and preserving the story of one’s life."SCI” refers to Service Corporation International and its affiliates.Equal Opportunity Employer, M/F/D/V