Dental Office Treatment coordinator

We are looking for a Treatment Coordinator to join our AMAZING TEAM ! This person will be an advocate and educator in creating and presenting treatment plans for dental care. The role is essential in creating and presenting treatment plans and coordination of financial resources and/or insurance requirements . Additionally, this role assists the Office Manager in greeting patients, scheduling appointments, answering phones, and other office responsibilities as required. The Treatment Coordinator exhibits an efficient, knowledge and positive countenance to every patient experience.

Responsibilities:

Explain the treatment plan, address patient concerns and answer any questions

Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment

Build trust, and understand the patient’s objectives

Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.

Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.

Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.

Educate patients on the available outside financing options.

Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.

Greet and check patients in and out before and after treatment.

Answer incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.

Perform general office duties and other duties as required.

Minimum Qualifications

Previous Front Office Dental experience required at least 2 years

Knowledge and experience with dental treatment plans and insurance