27 Sep
CX Unigy Product Manager - Hybrid
New Jersey, Jerseycity , 07097 Jerseycity USA

Vacancy expired!

JOB DESCRIPTIONWe are looking for a Product Manager who is interested in working with a cross departmental team to help build world class products, services and applications using current and emerging technologies. As a Product Manager you will be responsible for lifecycle management of new and existing products and services within the Trading Communications Solutions (TCS) division, focused on IPC Hosted services offerings. You will work closely with Sales, Marketing, Business Development, and developers directly to gather requirements, define product strategy, execute, launch and drive adoption of your products. You have extensive experience in partner/vendor management and have demonstrated an ability to manage those relationships. You will work with a great group of talented engineers and fellow product managers and will have the opportunity to interact with and influence cross-functional teams within IPC. You should have a strong understanding of Cloud-based services including a deep understanding of Unified Comms as an enabling technology as well as the ability to conceive and evangelize technology driven solutions across multiple organizations. Primary focus is on UCaaS including knowledge of VoIP / SIP technology but also requires layer 2 (Ethernet), IP/MPLS and security services.Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Duties and Responsibilities:
  • Support sales, sales engineering and operations teams in the selling and day 2 support processes for our hosted services customers. This includes driving increased market adoption of our hosted services offerings. Introducing and supporting new services for primary traders or supporting back office users will be critical to success in this position. Driving product positioning, pricing and new service offerings successfully into the market will be your primary focus.
  • Develop thorough technology-driven strategies, business cases and product plans for new Cloud Trading Systems including Trader Voice, Compliance Solutions, Unified Comms and security services that will further enhance the company position as a premier specialized financial industry specific technology solutions provider
  • Direct interaction with customer base and industry analysts for requirements gathering and market trend awareness as well as evangelization of IPC’s solutions.
  • Identify product features and functionality related to customer requirements and fully document requirements including customer experience.
  • Research and respond to industry trends within financial services, specifically communications requirements associated with financial trading floors and market data communications for trading applications
  • Conceive Proof-of-Concept tests for technology-driven strategies including supervision of internal and external resources as well as direct involvement where applicable.
  • Manage all lifecycle strategies
  • Develop and launch new products and services that will position the company as a premier technology solutions provider in the financial industry.
  • Drive initiatives to bolster the value proposition of day 2 services including support of IPC’s existing product portfolio
  • Define market requirements for feature, functionality and customer experience including market validation
  • Engage with cross-functional teams to develop, test and launch new features and products
  • Drive through cross functional teams the transition from traditional CAPEX based business processes to a recurring service oriented model
  • Manage the product portfolio as a P&L owner
  • Manage lifecycle strategies associated with your product portfolio
  • Identify and measure key performance metrics and drive the vision set forth by the VP of product management
  • Develop and implement go-to market strategies that will ensure forecasted product revenues and margins are achieved
  • Develop sales and marketing collateral in conjunction with the marketing team to enable sales
  • Research and respond to industry trends, competitive offerings and potential disruptors within financial services, specifically communications requirements associated with financial trading floors

Superior Performance Requirements: Key elements to be successful in this position
  • Achieve product revenue and contribution margin targets
  • Develop, implement and launch new bundle/services based on existing product features
  • Develop compelling sales and marketing collateral in conjunction with the marketing team
  • Track financial performance of the product portfolio and market share and develop strategies and tactics to continuously improve. Present updates to the senior executive team including CEO.

Core Competencies/Skills:
  • Ability to create business cases for products and product categories
  • Ability to create forecasts, financial models and budgets
  • Demonstrated ability to drive the product lifecycle from ideation to launch and post-launch evaluation (through Introduction stage)
  • Strong grasp of design and user experience
  • Outstanding documentation and project management skills
  • Outstanding analytical skills
  • Ability to flourish in a highly matrixed global, cross-functional environment
  • Ability to marshal resources (people, funding, material, support) to get things done
  • Highly organized with the ability to prioritize your own work while meeting the needs of your customers
  • Ability to translate technical concepts into understandable customer-friendly language
  • Excellent written and verbal skills

Behavioral Characteristics:
  • Team player who always puts the needs of the business first.
  • Customer focused and bias towards the customer
  • Strong sense of ownership and follow-up
  • Self-starter and proactive
  • Sense of urgency when appropriate
  • Problem solver
  • Ambition to play a larger role in the organization
  • Demonstrated ability to lead people
  • Respectful
  • High energy

Required Work Experience:
  • 3+ years of Extranet experience
  • Track record with marketing, product management, or engineering of Cloud services
  • Bachelors degree in Engineering, IT/Computer Sciences or Business, MBA a plus
  • Experience in marketing, product management or product development/architecture departments
  • Proficient in Microsoft Office suite

Other:
  • In-depth knowledge of specific financial services vertical telecommunications requirements
  • Understanding of regulatory issues related to financial services a plus

Years of Experience Required: Minimum 3 Years

Vacancy expired!

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