Sr. Technology Engineer (DevOps/Software Developer for Systems Monitoring Team)

Who Are We?Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Compensation OverviewThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.Salary Range$88,300.00 - $145,700.00Target Openings1What Is the Opportunity?This position is a Sr. Technology Engineer within Infrastructure and Cloud Services and specifically on the Systems Monitoring and Presentation Services team. Sr. Technology Engineers are multi-disciplinary engineers that provide input and guidance on the architecture of our software stack, mentor other members of the team, and participate in the full software development lifecycle. The services developed are observability solutions, providing insight and visibility into our company's applications and platforms.Under general supervision, demonstrates a thorough understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management and technical resources. Facilitates and/or participates in the design, development, and implementation of large complex technology solutions supporting one or more business and/or technology areas. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Strong ability to multi-task in an environment of changing priorities. This job is a team lead.Primary Job Duties & ResponsibilitiesOn this team, you will be an active participant in

• Day to day development and support of various application requests, bug fixes, and new functionality.
• A regular on-call support rotation.
• Create and maintain log routing pipelines using existing and new tools.
• Meet and collaborate with peers to continuously learn and evolve our suite of tools.
• Architect microservice and monolithic topologies.
• Be a partner in the enterprise design roadmap, providing business, governance and technical recommendations.
• Leverage DevOps, CI/CD, and configuration management tools.
• Problem Solving - Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems rather than working around them, recognize mistakes using them as learning opportunities and break down large problems into smaller, more manageable ones.
• Provide management with timely and accurate information regarding the status and performance of the assigned project(s).
• Research and thoroughly study documentation to implement new tools or features of existing tools.
• Assist in the onboarding of emerging technologies in either a Proof of Technology or a Proof of Concept fashion.
• Other duties as assigned.

• A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, required.
• Three years of experience in Technology required.

• Five years of experience in programming/development/technology preferred.
• Experience providing technical direction to project teams preferred.
• Working knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.

• Python/Django
• GO

• MySQL
• PostgreSQL
• NoSQL/MongoDB

• Docker
• RabbitMQ
• Jenkins
• git and GitHub
• Puppet
• Ansible
• Terraform

• Node
• Meteor
• EKS
• ELK Stack
• Kafka