Site Reliability Engineer

Your OpportunityOur organization, Cross Enterprise Services (CES) builds and maintains common technology solutions and utilities in a simple and consistent way that are applicable to all lines of business at the firm. These platforms are mission critical, and integral to providing world-class service to our external and internal clients. What you are good at

• Evangelize SRE mindset and solve problems through systematization.
• Identify opportunities to build innovative tools and solve unique operations problems on a large enterprise and mission critical applications
• Create scripts to automate operational tasks & incorporate the solutions into infrastructure
• Triage alerts & diagnose/resolve critical issues, manage implementation of changes
• Develop tools, frameworks, and instrumentation to validate and increase rollout success for applications.
• Coordinate capacity planning
• Develop CI/CD orchestration systems to reduce friction for software delivery to production.
• Real-Time troubleshooting of mission critical application workflows and incorporate feedback to product development.
• Participate in on call support

• 7+ years of DevOps experience. Experience working with agile methodology on large scale, technically complex projects for a large enterprise.
• Proven experience developing creative solutions and from-scratch solutions to reduce toil, improve detection, or offer self-healing solutions for a 24x7 high-availability customer facing application suite.
• Experience with cloud Services like PCF and Google Cloud Platform. CICD tools (Harness preferred) Experience with Akamai Delivery and Certificate Management.
• Experience with one of these scripting languages: PowerShell, bash, and Python Passion and ability to communicate DevOps principles and the importance of their role in the SDLC to both technical and non-technical audiences.
• Excellent debugging skills across a variety of integrated platforms. Expertise with monitoring and logging tools (Splunk, AppDynamics) and best practices for API monitoring methodology.
• Deep familiarity with Web Services technologies (REST, SOAP) and proven experience implementing monitoring that tells the whole picture of application health. Relentless commitment to the stability and availability of production and lower environments.
• The ability to troubleshoot anything (you've never met a problem you couldn't solve). Ability to communicate complex technical concepts clearly to a diverse audience including senior management as well as proven ability to make remediation recommendations for both in-scope applications and other upstream/downstream dependencies.
• Partner with peer Release Managers to deliver a comprehensive plan and ensure delivery excellence across the application portfolio.
• Assist Product Owners and Project Managers with release planning. Coordinate the release during the release night. Experience with the
• Atlassian suite (JIRA, Bitbucket, Confluence, Bamboo) In-depth knowledge of at least one of the following toolchains: Ansible, Puppet, Salt stack, Docker, Kubernetes, Jenkins, Bamboo) Experience with MongoDB, Redis and SQL Server Experience with Cloud platforms such as PCF (Pivotal Cloud Foundry).
• Experience with Google Cloud (Google Cloud Platform)