CUSTOMER SERVICE , OFFICE ASSISTANCT AND ACCOUNTINGNEEDED

We are looking for Customer Support & Outreach Reps who are eager to learn new skills, love interacting with people, want to support each other's goals, but most importantly, want to provide world-class service to every customer. We provide an environment of diversity, inclusion, and, most importantly, career development from entry-level and beyond. If you are ready to make a massive splash into your next career and dive right into new opportunities, then our Customer Support & Enrollment Representative role is the ideal career choice for you!

Resolve customer questions in regards to the enrollment process and how to navigate the service, ensuring the utmost customer satisfaction

Show composure, understanding, and be solution-focused when overcoming difficult objections

Deliver customer support with accuracy, agility, and transparency

Exhibit the best speaking skills to communicate with all potential new consumers as a pleasant, level-headed customer service professional

Attend meetings and weekly webinars to stay on top of the latest updates and promotions available to customers

Report directly to the Customer Enrollment and Account Management team to establish goals, improve customer satisfaction, and develop new sales skills

Customer Support & Outreach Rep Requirements:

Prior knowledge as a Customer Service Associate, Sales Representative, Client Service Representative, Retail Associate or other related fields

High school diploma or GED

Creative problem-solving abilities

Ability to build rapport with new customers, upsell products, and meet team sales goals

Adapt quickly to changing priorities and customer needs

Ability to adapt to change and pick up new skills quickly

Massive team player with a drive for success