Business Analyst

RESPONSIBILITIES:Kforce has a client in Louisville, KY that is seeking a Business Analyst.Summary:The IT Business Analyst monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. Work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.Responsibilities: The IT Business Analyst devises measures and targets to assess and optimize the performance of IT functions, services, projects and any related improvement initiative Identifies and analyzes performance measures and metrics, develops and maintains balanced scorecards and dashboards, and evaluates and monitors performance in IT-related areas May include network performance management, application performance management (APM), (operating) system performance management (physical and virtual/cloud) and business transactions performance Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed Follows established guidelines/proceduresREQUIREMENTS: Bachelor's degree 3-5 years of technical experience Experience in problem analysis and process documentation Experience with Microsoft office suite Must be passionate about contributing to an organization focused on continuously improving consumer experiencesKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.