30 Sep
Onsite Admin II
Vacancy expired!
Experis, a ManpowerGroup company, has an exciting opportunity with one of our key clients that develops personal computers (PCs), printers and related supplies, as well as 3D printing solutions.
Position: Onsite Print AdminLocation: Jackson, MS 39216 (Onsite Role)Duration: 24+ months (Possible Extension)Please note: All candidates must be fully vaccinated, and mandates the use of facial coverings/masks to work onsite Description: Work onsite at customer property (not remotely unless told otherwise) Represent Client interests and be liaison with local customer management team o Report customer dissatisfaction to Client Mgr. (CM) and account team o Attend account calls as directed and provide feedback on activities Proactive monitoring of customer's printer fleet utilizing FMA and other tools Assist end user with device functionality Perform initial trouble shooting Perform maintenance on devices as directed by CM Coordinate with Client Support when service is required Coordinate with Client with SW branded support Ensure adequate consumables are available at customer sites Assist with device(s) deployment/replacement as directed Track usage/activities at customer sites to better understand their needs Assist with the collection of usage pages per devices as needed Miscellaneous duties as directed by CM and account team Install toner onsite Manage offsite storage unit Break/fix services for supported print devices as requested by Customer (ex: Glass Cleanings, Fuser Replacement, Waste Toner Collection, Transfer Kits, Roller Cleaning & Replacements, Jam Clearing, Maint Kit Replacement, Tray Adjustments, Drum Replacements, ADF Cleaning, Print Quality Issues) OSA Individual Technician Responsibilities: Provide Cell Phone for communication Provide Vehicle for transportation to surrounding Jackson facilities Proper Dress Code: Khaki/Slacks/Collared Shirt/Comfortable Walking Shoes.APPLY NOWVacancy expired!