30 Sep
Help Desk Analyst (Hybrid)
Vacancy expired!
The Denzel Group, an award-winning search firm, has been chosen to work with a industry leader experiencing strong growth, in their quest for a talented Service Desk Analyst. This role involves level 1 and level 2 support for end users and systems and hardware.
Responsibilities- Provide level 1 and 2 issue resolution, escalation, and reporting of hardware and software incidents.
- Respond to and diagnose software problems through discussions with clients and employees.
- 2+ years IT Help desk experience supporting end users and IT systems.
- Experience with Microsoft technologies
- Knowledge of SCCM
- Knowledge of hardware
Vacancy expired!