30 Sep
Florida,
Fort lauderdale
, 33301
Fort lauderdale
USA
Vacancy expired!
Job#: 1274624 Job Description: IT Site Support TechinicianIf you are interested in this IT Site Support Technician opening please apply directly and/or send an updated copy of your resume to John Baer at with a subject line of "IT Site Support Technician Opening in Dallas" and a good time to reach out to discuss the details.Day to Day Responsibilities/typical day look like: List of technologies you'll be supporting:RF Devices, Scanners, Printers, Laptops, Windows 10, Troubleshooting, MS Office produstJob Description: MUST HAVES: 3+ years of experience Troubleshooting Active Directory Windows 10 NICE TO HAVES (OR WHAT GETS THE WIN)? Managing printersRF DevicesA + CertificationImaging Worked in Data Warehouse for Site Support Job DescriptionOur Opportunity:We are looking for an IT Support Specialist to join our fulfillment center team in Southwestern Dallas, TX (near Mountain Creek). The IT Support Specialist must possess strong customer service skills, basic knowledge of both computers (hardware and software) and excellent written and verbal communication skills. Previous experience exercising high levels of initiative, judgment, and diplomacy is required. The nature of this position is technical and hands-on.What you'll do:• Key responsibilities include delivering "World Class" support to the Fulfillment Center in a professional and friendly manner, troubleshooting application, hardware and network issues, engaging with and educating your customers; documentation, analysis and resolution of help desk tickets; and working with local and remote IT Groups, employees and operations management to quickly provide high quality solutions to IT problems.• This will provide you with the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, RF unit technology, network connectivity, Windows software, and much more.• Day to Day activities include network, computer, and printer troubleshooting, asset management, data cabling, and systems administration in a variety of software and hardware environments. In addition, you will work closely with your colleagues to identify, recommend, develop and implement cost-effective technology solutions in order to support our rapid growth.What you'll need:• Experience supporting PC's in a Windows Active Directory environment• Basic knowledge of networking concepts such as DNS, DHCP, HTTP, SSL, and TCP/IP protocols• Proven skills in PC repair, troubleshooting, deployment, and liquidation• Participate in a 24/7 support and on call rotation• Troubleshooting skills in a multi-user, high pressured environment• Experience in areas of IT such as Microsoft Administration, Mobile Device Management, RF Technologies• Excellent written and verbal communication skills in English (in person and via phone/radio) with peers, management, contractors and vendors• Willingness to work flexible shifts and scheduling including nights, weekends, and holidays• Willingness to be part of a team• Ability to work successfully with limited supervision• Possess the desire for continuous improvement• Ability to stand/walk for 6 - 8 hours per day• Ability to work night shiftNice to Have:• Prior experience providing IT support in a Fulfillment Center environment• A+ Certification, Network+ Certification• Experience working in an SLA driven environment• Knowledge of Motorola/Zebra RF Units: Moto MC92N0, VC70N0, WT41N0• Ability to manage high priority projects• Experience with Data Cabling / Computer Facilities maintenance• Working knowledge of SOTI MobiControl device managementEEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or
Vacancy expired!
Related jobs
2022-09-29
2022-09-29
2022-09-29
2022-09-29
2022-09-29
2022-09-29
2022-09-29
Report job
