30 Sep
Technical Trainer
Vacancy expired!
Please send resume in WORD format should you be interested in the following Technology Trainer position in Los Angeles, CA 90017. This is a full-time, direct-hire position with a salary between 95-105K with AWESOME Benefits. If you’re not interested, please pass along to your colleagues as we do pay referral fees.
Location: Los Angeles CA 90017 OR Century City 90067Term: Full-time, Direct hireSponsor/Transfer Visas: NOBachelor’s degree required: PREFERREDSalary: 95-105KWork environment: HYBRID – 3 days in office/2 days WFHCovid Vaccination required: YES Technology Training experience in a Law Firm or Law software is HIGHLY preferredIf not from a law firm – candidates must from a professional services organization Job Description: THE OPPORTUNITY As the Technology Trainer, you will use your talents and experience to facilitate engaging learning programs to onboard, train, coach, and support our attorneys and support staff. You will be a member of the firm’s Technology Services Group, reporting directly to the firm’s Learning & Design Manager. THE DAY-TO-DAY: On any given day, you will be providing training and support for all levels of firm personnel on a variety of firm technology. You will:• Conduct new hire, continuing education or rollout training via stand-up or web-based delivery for each of the core firm applications• Facilitate training for new technology initiatives• Maintain training information, learning plans, and calendars in our Learning Management System• Assist with the creation of in-house training documentation and customizing vendor documentation to meet firm and departmental standards• Create eLearning videos using Captivate, SnagIt, or other video authoring and editing tools• Maintain knowledge in training, technology, and educational delivery methodology• Be a subject matter expert in specialized applications as needed or assigned on specific technology• Use Incident Management System to properly document and escalate issues as they are observed or reported• Collaborate within the larger TSG Training team, as well as extended TSG organization to ensure the highest level of customer support and resolution• Serve as liaison between staff and the technology department to resolve issues• Assist with the quality assurance process for new technology YOU HAVE: • At least four years of experience facilitating technology training in a law firm or professional services organization• The ability to adapt training to various learning styles and skill sets• Familiarity with document management systems and other legal applications• Excellent verbal and written communications skills• Strong presentation skills• Time management and flexible organization skills• Advanced level knowledge and experience with Microsoft Office suite on a Windows platform• A bachelor's degree or comparable work experience #legalVacancy expired!