30 Sep
Best Buy: Geek Squad Agent / Customer Service - 882832BR
New York, Hudson valley 00000 Hudson valley USA

Vacancy expired!

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.What you’ll do

Provide positive, timely service to customers during the check-in and checkout process

Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps

Help set up and repair technology devices for customers

Monitor service queues and provide accurate status updates to customers

Clearly communicate and partner with fellow agents Basic Qualifications

Experience using and learning about consumer electronics

Ability to work successfully as part of a team

Ability to prioritize and multi-task in a fast-paced environment

Ability to work a flexible schedule, including holidays, nights and weekends Why you’ll love it here We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.Our benefits include:

Competitive pay

Generous employee discount

Financial savings and retirement resources

Support for your physical and mental well-being About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Vacancy expired!


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