Deskside Support Technician (Ist Day onsite) -Location: Ames, IA 50010-12+months

Job Title: Desk Side Support Location: Ames, IA 50010 Mode: 12+Months Skills Required:

• Strong verbal and written communication skills
• Advanced desktop support - client side or remote
• Build and deploy/setup computers and work stations
• Ability to maintain desktop deployment methods or imaging software
• Install and configure host-based antivirus software
• Desktop Windows 10 installation, support, patching, and troubleshooting
• Ability to modify system registry
• Support of Office 2013, 2016, 2019, Chrome, IE 11, MS Edge
• Troubleshoot network printers
• Active Directory understanding - client side
• Demonstrated experience providing support with remote tools
• Install and troubleshoot 3rd party applications on the desktop
• Ability to install and update device drivers