30 Sep
Oracle Service Cloud (RightNow) Developer
Vacancy expired!
- Oracle Service Cloud Developer will be responsible for functional specification, technical design, implementation and support of Service Cloud Solutions.
- 8+ years of Total IT experience including 4-5 years in Oracle Service Cloud.
- Extensive working experience in Agent Desktop, Workspaces & Workflows, CPM, Agent Scripting,.
- Knowledge Management, Rules, UI customization, Analytics, Custom Objects, ROQL.
- Knowledge of .Net, Php, JavaScript, HTML, CSS, Relational DB like MS SQL is a must.
- Experience Oracle RightNow Customer Portal Development, Widget customizations and Add-In Development.
- Should be Oracle Service Cloud Trained / Certified with understanding of Oracle Service Cloud architecture.
- Responsible for the functional specification, technical design, implementation and support of Service Cloud Solutions.
- Experience in Interface Development and CRM Integrations including usability, accessibility testing and validation.
- Provide guidance and industry best practices around Service Cloud solutions including product configuration, administration of price book, proposal development, and related elements.
Vacancy expired!