Retail Department Manager - Santa Monica

Retail Department Manager - Santa MonicaPosted Date:Aug-18-2020Job ID:18094Job Type:Full TimeJob Function:Retail ManagementCity:Santa MonicaState:CaliforniaStore:Santa MonicaPlease visit theCovid-19 Hiring Updatesbefore applyingWhat's cool about this jobAs the Retail Sales Manager, you are a key member of the retail store management team. The Sales Manager is a critical leader in REI stores coaching, developing, and motivating sales teams to directly impact REI’s organizational goals. This role reports to the Store Manager and manages a team of retail staff to deliver on business goals of sales, memberships, and service. The Sales Manager spends most of their time as an active, visible leader, motivating, directing, and coaching hourly staff. Specific responsibilities include:

Leverages tools, reports and insights to make appropriate business adaptations that result in increased sales and service

Directs the execution of our core standards and overall visual direction to maximize sales

Builds agile, service-focused teams to deliver on the evolving expectations of our customers

Drives sales through all channels by maximizing selling behaviors. Capitalizes on all promotional events through successful event execution and staff excitement

Delivers motivational experiences for our members and customers through effective execution of outdoor programs and outreach

Aligns with company direction and communicates critical company strategies and changes to teams as needed

Recognizes and rewards team members to strengthen engagement and cultivate teamwork

Provides dynamic and regular customer-focused feedback and engages in two-way dialogue

Recruits and develops diverse leaders from inside and outside the organization.

Ensure execution of all visual merchandising standards

Bring your passion and expertiseAre you a bold leader? Do you thrive in the outdoors? Are you ready to lead and coach a dedicated teams to reach organizational goals? Bring your leadership skills to REI and help us strengthen our co-op by promoting the REI culture within the co-op and evangelizing our brand to our external customers. We pride ourselves on living our values and we look to our store leadership teams to deliver on that promise. Ready for your next adventure? Take a look at the skills we look for in our Sales Managers:

Minimum of 3+ years of successful retail management experience

Demonstrated dynamic leadership skills with the ability to lead, motivate and develop future leaders

Proficiency in interpreting and using retail financial metrics to drive key performance indicators

Demonstrated ability to set standards and hold team members accountable

Effective communication skills

Commitment to deliver an outstanding customer experience

Demonstrated experience in Visual Merchandising

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.REI is an Equal Opportunity Employer