30 Sep
seasonal call center representative
Nevada, Henderson , 89002 Henderson USA

Vacancy expired!

seasonal call center representative.henderson , nevada

posted today

job detailssummary$20 per hour

temporary

high school

category office and administrative support occupations

referenceAB4076092

job detailsRandstad is hiring on-site SEASONAL Customer Service Representatives in Henderson, NV. 2 MONTH Contract until the end of the year, 100% on-site This role serves as the first point of contact for our guests, responsible for providing web ordering, general information about our retail store and is under the direct supervision of the Customer Service Manager. The customer service representative is an extension of our brand and guest experience. It is their responsibility to deliver quick and thorough resolutions to each customer inquiry, while maintaining a high level of attentiveness and positivity with the customer. Shift: Between the hours of 8am-8pm PST, everyone works 1 weekend daysalary: $20 - $20 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High` SchoolResponsibilitiesResolve order-related issues (e.g. order status, delay, shipping/tracking) by providing white glove treatment to all guests and follow up accordingly promptly

Capture urgent Quality and Food Safety issues and escalate them appropriately using the escalation process

Resolve issues while projecting and maintaining a professional customer service attitude

Work closely with the Customer Service Manager to escalate cases and sufficiently address customer needs

Maintaining a positive, empathetic, and professional attitude toward customers at all times

Create memorable, white glove service moments through all intake channels

What You Will Have:High School Diploma

1+ year of CSR/Call Center experience

Fast learner

CRM or ticket related experience

The essential functions of this role include:working in a smoke free environment

working weekends

SkillsFollow-up

Telephone Etiquette

Active Listening

Call Center Support

Typing Skills

Basic Computer Skills

Call Center

Adapting to Change

CRM

QualificationsYears of experience: 1 year

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.get in touchwe are here to help you with your questions.AMambar mccullochambar.mcculloch@randstadusa.com

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