30 Sep
bilingual call center / customer service
Florida, South florida , 33101 South florida USA

Vacancy expired!

bilingual call center / customer service.miami , florida (remote)

posted today

job detailssummary$16 per hour

temp to perm

high school

category office and administrative support occupations

referenceAB4075937

job detailsReady to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced call center agent who has demonstrated people skills, loves problem solving and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to . We’ll get back to you promptly and schedule an online interview if we think you’re a match.salary: $16 - $16 per hourshift: Firstwork hours: 2 PM - 11 PMeducation: High` SchoolResponsibilitiesAssisting customers in resolving issues or answering questions regarding services provided by the company

Providing information about products or services to customers over the phone or via email or chat applications

Assisting customers with resolving issues and answering questions related to their account

Providing company information to customers, including rates, fees, and other data

Tracking and resolving customer issues using computer software applications such as CRMs and DMSes

Identifying and solving problems with customer service requests

Explaining new or existing services to customers via phone

Following up with customers to ensure that they are satisfied with the resolution to their issue

SkillsInterpersonal Sensitivity (1 year of experience is required)

Follow-up

Active Listening

Telephone Etiquette (2 years of experience is required)

Empathy (2 years of experience is required)

Typing Skills

Basic Software Skills

Basic Computer Skills (1 year of experience is required)

Call Center Support (1 year of experience is required)

Patient Support

Spanish (5 years of experience is required)

Customer Relationship Management

Customer support

Customer Service

QualificationsYears of experience: 1 year

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.get in touchwe are here to help you with your questions.ICizael chavez+1 786 331 7073 (tel:+1 786 331 7073)

izael.chavez@randstadusa.com

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