Business Control Mgr

Business Control MgrCharlotte, North Carolina;Chicago, IllinoisJob Description:Position SummaryThis role is a key member of the Technology Business Management Resiliency & Controls Quality Assurance team that provides critical support and will help in establishing effective controls within processes (Quality Assurance), perform reviews, and test the effectiveness of controls (monitoring and Quality Control). Engage with senior stakeholders to identify issues and/or control improvements for remediation. Acts as an ambassador of the risk culture. The Quality Assurance program will guide technology executives, risk officers and technology SMEs with training & recommendations during reviews, develop and communicate procedures as requirements change over time, challenge gaps in evidence, ensure controls are sustainable and addresses risks appropriately.The role will require candidate to work across the technology organization, using technical domain expertise to lead and/or execute quality reviews for controls and processes. Must ensure and understand how sustainable solutions apply to adherence of policies. The incumbent will drive and report progress on execution of quality assurance across the portfolio to leadership on an ongoing basis. The role will drive a strong Risk culture that encourages discussion and debate for everyone in the organization. The role must expertly balance the need to reduce risk efficiently and effectively but in a manner that supports Operational Excellence.Additional key responsibilities include:Developing and managing strong relationships with the technology teams, GCOR and Control Partners, ensuring partnership on all deliverables

Continuously assessing and enhancing technology processes and controls, and improving the quality and execution of oversight, communications, escalation, reporting and tooling

Reporting and communicating potential process and control gaps and other quality weaknesses including actions required to remediate

Building best-practices, guidance, templates and training to assist technologists in sustaining quality processes and controls

Job Band:H4Shift:1st shift (United States of America)Hours Per Week:40Weekly Schedule:Referral Bonus Amount:0Job Description:Position SummaryThis role is a key member of the Technology Business Management Resiliency & Controls Quality Assurance team that provides critical support and will help in establishing effective controls within processes (Quality Assurance), perform reviews, and test the effectiveness of controls (monitoring and Quality Control). Engage with senior stakeholders to identify issues and/or control improvements for remediation. Acts as an ambassador of the risk culture. The Quality Assurance program will guide technology executives, risk officers and technology SMEs with training & recommendations during reviews, develop and communicate procedures as requirements change over time, challenge gaps in evidence, ensure controls are sustainable and addresses risks appropriately.The role will require candidate to work across the technology organization, using technical domain expertise to lead and/or execute quality reviews for controls and processes. Must ensure and understand how sustainable solutions apply to adherence of policies. The incumbent will drive and report progress on execution of quality assurance across the portfolio to leadership on an ongoing basis. The role will drive a strong Risk culture that encourages discussion and debate for everyone in the organization. The role must expertly balance the need to reduce risk efficiently and effectively but in a manner that supports Operational Excellence.Additional key responsibilities include:Developing and managing strong relationships with the technology teams, GCOR and Control Partners, ensuring partnership on all deliverables

Continuously assessing and enhancing technology processes and controls, and improving the quality and execution of oversight, communications, escalation, reporting and tooling

Reporting and communicating potential process and control gaps and other quality weaknesses including actions required to remediate

Building best-practices, guidance, templates and training to assist technologists in sustaining quality processes and controls

Shift:1st shift (United States of America)Hours Per Week:40Learn more about this roleFull timeJR-22090888Band: H4Manages People: NoTravel: NoManager:Talent Acquisition Contact:Amy SmithReferral Bonus:0Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .