19 Aug
Self Storage Manager (Greenville, SC)
South Carolina, Greenville / upstate 00000 Greenville / upstate USA

Vacancy expired!

Self Storage Manager (Greenville, SC)

Well established self-storage facility is looking for a mature, self-motivated person to be a part time manager (initially) at a great upstate South Carolina location.

Viable candidates must have a great attitude, show attention to detail, and enjoy working with people. Good computer skills and organizational skills are required.

Person will be responsible for running the office, marketing and customer service and must have excellent communication and sales skills.

Pay will be based on skills and experience. References are required and will be checked. We are looking to hire very soon.

Please attach resume, cover sheet and salary expectations.

PLEASE SEE THE FOLLOWING JOB DESCRIPTION:

Job Knowledge and Duties

Perform daily functions of running the self-storage facility in accordance with company standards

Understand the features and benefits of the facility and how to explain them to customers

Complete daily walk thru including lock checks and cleaning units as needed

Professional Image

Understand and comply with guidelines set by company

Keep office clean and organized and free of any clutter

Repair and Maintenance

Perform on site duties, including but not limited to:

Cleaning out units

Wiping down doors

Pickup up trash

Cleaning Hallways, office, and bathrooms

Perform preventive maintenance such as but not limited to:

Change HVAC filters as required

Spray door springs on roll-up doors

Oversee contractors and third-party vendors

Administrative & Legal

Maintain accurate records for each customer including lease, addendums, correspondence

Communicate with customers and potential customers in a manner that is professional and in a fashion that

limits the legal liability of the company

Keep foreclosure documentation organized and accurate, following company foreclosure checklist and set

guidelines

Keep post auction paperwork labeled and filed

Use computers as designated for business use only

Be proficient at Site Link and PTI Falcon

Prepare daily, weekly, and monthly reports accurately and submit in a timely fashion

Collections

Perform required communications in accordance with company standards

Make collection calls and send reminder notices per company standards

Send uncollected balances to approved collection agency

Sales

Meet or exceed net rental goal each month

Follow up on all internet, e-mail, or call leads

Achieve and maintain occupancy and revenue goals each month, maximizing revenue by limiting concessions,

discounts and waived late fees

Ensure phones are answered in a professional manner and timely manner

Show a storage unit to every walk-in customer

Customer Service

Provide greater than expected customer service including:

Being polite and respectful, listening to customer’s needs

Stand when anyone enters the office

Escalate customer concerns as necessary, following up with customer Marketing

Perform in-store and off-site grassroots marketing, visiting at least four businesses per week.

Create and keep current a marketing log to track marketing activity

Effectively use company provided marketing materials to enhance marketing activities

Attend company approved or sponsored marketing events

Vacancy expired!


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