Self Storage Manager (Greenville, SC)
Vacancy expired!
Self Storage Manager (Greenville, SC)
Well established self-storage facility is looking for a mature, self-motivated person to be a part time manager (initially) at a great upstate South Carolina location.
Viable candidates must have a great attitude, show attention to detail, and enjoy working with people. Good computer skills and organizational skills are required.
Person will be responsible for running the office, marketing and customer service and must have excellent communication and sales skills.
Pay will be based on skills and experience. References are required and will be checked. We are looking to hire very soon.
Please attach resume, cover sheet and salary expectations.
PLEASE SEE THE FOLLOWING JOB DESCRIPTION:
Job Knowledge and Duties
Perform daily functions of running the self-storage facility in accordance with company standards
Understand the features and benefits of the facility and how to explain them to customers
Complete daily walk thru including lock checks and cleaning units as needed
Professional Image
Understand and comply with guidelines set by company
Keep office clean and organized and free of any clutter
Repair and Maintenance
Perform on site duties, including but not limited to:
Cleaning out units
Wiping down doors
Pickup up trash
Cleaning Hallways, office, and bathrooms
Perform preventive maintenance such as but not limited to:
Change HVAC filters as required
Spray door springs on roll-up doors
Oversee contractors and third-party vendors
Administrative & Legal
Maintain accurate records for each customer including lease, addendums, correspondence
Communicate with customers and potential customers in a manner that is professional and in a fashion that
limits the legal liability of the company
Keep foreclosure documentation organized and accurate, following company foreclosure checklist and set
guidelines
Keep post auction paperwork labeled and filed
Use computers as designated for business use only
Be proficient at Site Link and PTI Falcon
Prepare daily, weekly, and monthly reports accurately and submit in a timely fashion
Collections
Perform required communications in accordance with company standards
Make collection calls and send reminder notices per company standards
Send uncollected balances to approved collection agency
Sales
Meet or exceed net rental goal each month
Follow up on all internet, e-mail, or call leads
Achieve and maintain occupancy and revenue goals each month, maximizing revenue by limiting concessions,
discounts and waived late fees
Ensure phones are answered in a professional manner and timely manner
Show a storage unit to every walk-in customer
Customer Service
Provide greater than expected customer service including:
Being polite and respectful, listening to customer’s needs
Stand when anyone enters the office
Escalate customer concerns as necessary, following up with customer Marketing
Perform in-store and off-site grassroots marketing, visiting at least four businesses per week.
Create and keep current a marketing log to track marketing activity
Effectively use company provided marketing materials to enhance marketing activities
Attend company approved or sponsored marketing events
Vacancy expired!