Product Manager - India Market, International Strategy & Product Management

Software Guidance & Assistance, Inc., (SGA), is searching for a

• Three key areas to focus: Product Readiness, Local Competitive/Trends Analysis, Customer Journey; focusing on the India market.
• Analyze user, product, and financial data as well as competitive and market research to identify growth opportunity areas, define measurable success criteria, and prioritize feature needs.
• Map user workflows and journeys to analyze internationalization gaps and document product readiness requirements.
• Work closely with our engineering and product teams as well as the APAC & EMEA based sales and marketing teams to realize the goal of truly world-ready products.
• Investigate local competition/trends for products; coordinate a broad range of internal and external business issues to successfully meet business goals.
• Champion the international experience internally with marketing, product development, sales geographies, operations groups and executives, and advocate our strategy externally with customers, technology partners and press/analyst.

• As we are hiring very specifically for the India Market, this role requires bilingual English/Hindi with native Hindi language/cultural skills.
• Extensive product management experience with cloud-based software products, experience with Creative Cloud/Acrobat DC is a plus!
• Experience in Hindi typography and how it has been implemented in various software products.
• Demonstrable experience with observing, clarifying, and documenting customer needs and translating them into product requirements.
• Ability to clearly detail, prioritize and validate problem statements and translate into project requirements and user stories.
• Ability to lead teams/virtual teams successfully conducting agreements with product teams re: bug fixes, workarounds, feature request, programmatic/API changes to balance globalization and product team interests.
• Communication, presentation and influencing skills, as well as the ability to work with diverse groups across the company, and a passion for building the standard methodologies and products in the industry.
• Excellent analytical and quantitative problem-solving skills including conducting research, analyzing data, developing hypotheses, and synthesizing recommendations
• Be proactive, creative, and able to work cross-functionally to drive new business processes where needed.
• Excellent project management skills with an ability to set and achieve goals and multitask in a matrixed environment.
• Bachelor's degree required
• 3+ years of experience in SaaS product management or software development

• MBA highly preferred
• 3+ years of experience in user survey, interview, and research tools (Qualtrics, UserTesting)
• Experience in data retrieval, automation, analytics, and visualization tools (SQL, Python, SAS, R, Excel, Tableau, PowerBI)