Customer Service Representative

DescriptionWe currently have an excellent opportunity for a highly-skilled and motivated Data Entry Specialist in a Laboratory Environment! This position is located in the Tucker area. We are looking for a data-driven guru who has great attention to detail and looking to thrive in a dynamic, growing environment. You will need to have intermediate experience in excel and proficiency in database management. Do you have quick and accurate typing skills and impeccable organization? Then we have a position for you.How you will make an impact Verifying, correcting, deleting unnecessary data, or combining data from several sources before entering into a file Performing searches on websites for information Entering information into specific fields in Salesforce Database Requesting further information for documents that are deemed incomplete Keeping records of tasks, files, and progress Audit reports and sheets of data Checking completed work for errors or duplicate information before submitting the final productWhat we're looking for Strong computer skills including Microsoft word, Microsoft Excel and customer database systems High accuracy of at least 65 words per minute Excellent oral and written communication skills Ability to multitask effectivelyAbout OfficeTeamOfficeTeam is the world's leader in detail oriented staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our detail oriented staffing managers connect with thousands of hiring managers in North America every week to find you office support job opportunities. We evaluate all of our office temps' skills and match them with the needs of top employers in their area.© 2016 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.Requirements

3+ years of past relevant experience

Excellent customer service and office administrative skills

Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Strong proficiency in Excel and other Microsoft Program skills

Proven experience going the extra mile to solve complex customer inquiries via extensive research

Strong problem solving and analytical skills

Excellent verbal and written communication skills

Positive attitude and an engaging businesslike approach

Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

Call Center Customer Service experience

Basic Medical Terminology experience

Basic Math Skills experience preferred

Expertise in navigating basic office equipment and protocols

Ability to navigate multiple computer systems and applications

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayOfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $15.00 - $15.00 / HourlyLocation: Tucker, GADate Posted: August 18, 2020Employment Type: TemporaryJob Reference: 00900-0011534570Staffing Area: Office u0026 Administrative