Technical Product Manager - IT Project Portfolio & Performance Management

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• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Care.com/back-up care assistance
• Team member discount
• Development programs for advancement and career growth

• Responsible for the mentoring, retention, motivation, and training of the team members in their Span of Care.
• Insight and understanding of pipeline of incoming demand requests and active project portfolio
• Align, define, and prioritize projects and resources to flex with changing business needs
• Align demand to resource and capacity, budget, and value proposition
• Budget administration and forecasting, variance analysis, and show-back reporting
• Vendor selection, working closely with procurement, legal, and technical teams for contract and negotiation and ongoing contract management.
• Lead team of Project Managers, SCRUM Masters, and Release Train engineers
• Own Project Portfolio to drive business outcomes, value and performance
• Builds and maintains policies and SLA's for team and system performance, and holds vendor partner accountable.
• Ensure deliverables and obligations are delivered timely and with quality
• Drives Benefit realization, ROI, actual attainment against project objectives
• Ensures Meijer team and vendors are aware of and trained in Meijer IT business management processes and procedures
• Owns reporting governance, communication cadence, and alignment
• Works continuously with vendor partner and internal product teams to maintain and improve technology performance and return on investment.
• Builds and maintains effective communications with all levels and teams within ITS. Ensures that team members maintain good communications with support and development teams.
• Acts as liaison between vendor partners and Meijer IT and Business
• Acts as leadership liaison between Meijer Infrastructure Product Managers and assigned Agile trains to ensure support, alignment, and remove roadblocks.
• Acts as Agile Product Manager for assigned technical tower within Infrastructure to provide guidance on priorities and overall strategic and technical direction.
• This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

• Bachelor's degree in Computer Science, Computer Information Systems, Business Information Systems, Engineering, or related discipline or equivalent work experience and technical training is required.
• 5+ years of related experience in IT infrastructure environments supporting technologies and services.
• 5+ years of related experience of project management for large or complex-sized projects in a cross-functional environment utilizing a project methodology through all life cycle phases in accordance with established direction and standards.
• Certifications related to assigned area(s) of technology a plus.
• Experience and ability to engage vendors to review service offerings, determine optimum solutions and negotiate agreements for Meijer use of said technology.
• Experience overseeing managed service agreements and ensuring adherence to documented SLA's.
• Experience in effectively communicating with a broad base of end-users and multiple management layers; effective interpersonal skills.
• Strong IT Project, Program, and Portfolio management skills.
• Functional/Technical Knowledge, Skills and Abilities Required: - Ability to articulate a technical vision that fully supports the overall business planning process.
• A broad knowledge of business and technical disciplines required to develop, evolve and support assigned technologies and related processes.
• Strong mentoring skills for teamwork, team member development and interdepartmental communications.
• Knowledge of agile development methodologies (experience and certification with Scaled Agile Framework a plus).
• Ability to identify user requirements and align to development or enhancement features.
• Planning and goal setting at macro and micro levels; ability to define, prioritize, schedule and monitor multiple technical projects, development and maintaining comprehensive project plans/schedules (and using same to provide senior management with accurate and complete status information).
• Strong analytical, problem-solving, and organizational skills.
• Ability to understand and assist in solving cross-functional problems that span multiple areas of technology.
• Strong technical and non-technical communication skills.
• Solid understanding of the enterprise business and business processes; awareness of business unit functions and cross group dependencies/relationships.
• Experience in creating, enhancing, and managing process.