14 Oct
Config, Deploy and Refresh Tech
Vacancy expired!
- Image, configure, deploy, surplus and ensure compliance with standards for systems software and documentation.
- Teach customers how to use PC related software and hardware.
- Implements software patches, security fixes, and tests and validates modified system configurations.
- Install and configure PC hardware, software, and peripherals.
- Assist with major deployments of hardware and software.
- Attend section staff meetings.
- Complete mandatory training classes and other classes as assigned.
- Travel between sites to accomplish tasks.
- Perform preventive maintenance on hardware and software packages to include client and server platforms.
- Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software, and other peripherals.
- Position will require travel. Will need to have the ability to drive to various locations with a personal vehicle, with possible overnight stays.
- May require daily travel to work sites.
- Assist with multiple projects at various locations throughout the state of Arizona.
- General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise
- Ticketing and department operating procedures
- Knowledge of Microsoft products including operating systems and Office
- Knowledge of Google products including Docs, Sheets and Gmail
- Computer hardware configuration and repair knowledge
- Knowledge of Ethernet network topology to assist with troubleshooting network issues
- Knowledge of IT infrastructure industry standards and best practices
- Advanced troubleshooting skills
- Problem definition and alternative analysis skills
- Experience with Active Directory
- Experience with Windows 10
- Experience with Windows 7
- Experience with Backup solutions
- Time Reporting
- Must be able to pass criminal background check
- Minimum 4 years of current working experience in an IT field
- Must have a current AZ Driver’s license with a good driving record
- Associate/Bachelor degree in a related field is preferred
- Strong customer service skills
- Excellent interpersonal, written, and oral communication skills
- Advanced troubleshooting and problem solving skills
- Excellent self-organization and time management skills
- Ability to work collaboratively in teams and across organizations
- Ability to synthesize feedback and adjust plans accordingly
- Ability to develop and write technical documentation
- Ability to evaluate and test emerging technologies
- Ability to apply creative solutions to business problems to ensure business needs are most effectively met
- Resource will be working in a professional environment and will be held to a dress code standard
- Position will require travel. Resource will need to have the ability to drive to various locations with a personal vehicle, with possible overnight stays
Vacancy expired!