Customer service / sales (Crosslake)

Full Time Customer Service/sales position

We are searching for an enthusiastic and hard-working person to join our team.

We are a hearth products e commerce company. Selling and shipping fireplaces, stoves, inserts and grills nationwide for over ten years.

Job Duties:

Serve as an order expert to help customers find and purchase the perfect products for their projects.

Process sales orders.

Customer Service. May handle and resolve complaints

Reply to email inquiries from potential customers and vendors.

Perform other duties as required and assigned.

Necessary skills:

Excellent communications / phone skills

Ability to handle multiple tasks at the same time.

Quick learner

Self-motivated

Sufficient typing skills

Good computer skills

Ability to understand installation manuals and retain knowledge.

Be trustworthy and capable of managing highly confidential information

Experience in the following is a plus:

Fireplace, appliance or Heating installation and/or sales.

Microsoft office Excel, Word, Outlook

Have prior e-commerce or online exposure

Marketing PPC, Social Media, Adwords and Email Marketing

Pay based on qualifications

Mon – Fri Somewhat flexible times

Must submit resume or work history via email

Upon hiring, applicant must sight a “non-compete” agreement.

Paid Holidays, Vacation Pay. Insurance benefits.