Description The Manager, Project Management Office (PMO) provides leadership and governance to a team of project managers. This role will guide project teams to ensure successful project delivery which meets project goals or business transformation objectives. The Manager, PMO oversees the work of IT Project Managers and works with the implementation teams to define, prioritize, and develop projects and programs and to develop the project management governance process. The role reports to the Information Technology Director.Responsibilities:Project Management Governance
Establish the PMO role and operating model.
Set standards for project management capabilities, certifications and qualifications for Project Managers, success measurement criteria, methodologies, tools to be used, etc.
Nurture project management practitioners and share knowledge of industry best practices.
Project Monitoring & Reporting
Summarize and report overall program status progress
Manage the issues, risks and dependencies, required to articulate mitigations, resolutions plans and drive path forward for high-level work items and work with service delivery leaders to take corrective action as needed.
Oversee Project Managers for the delivery of projects/programs on time, within the scope and on budget.
Provide strategic recommendation to enhance the success of program/projects.
Project Management Team Leadership
Establish the PMO organization structure, hiring and managing staffing requirement.
Overset the delegation of work to Project Managers and Subject Matter experts.
Set annual performance targets for individuals and the team and conduct performance reviews.
This role will travel 25% or less.
Qualifications:Degree in Information Technology, Business or equivalent experience.
Minimum of 10 years running medium to large size Information Technology projects.
Expert-level knowledge of project and change management, associated methodologies, techniques, metrics, processes and approaches (Project and Portfolio Management Methodology – PPM).
Experience in leading global IT projects across multi business entities
Strategic thinking capabilities, including the abilities to juggle multiple goals and deadlines in the context of the big picture.
Team leadership and development: ability to mentor, coach and effectively transfer expertise to others.
Understand the organization culture to be able to successfully implement re-engineered processes and change that accompanies them.
Facilitation, negotiation, influencing, and problem resolution skills: ability to build a strong network and relationships with business process owners using technology and providing solutions. Ability to identify problems and be effective in problem resolution. Identify and understand business requirements while managing expectations and maintaining feedback to business process owners.
Ability to make a strategic recommendation to enhance the success of the projects by reporting to project sponsors and IT Steering Committee on progress and development of projects with a clear indication of issues risks mitigation and dependencies.
Knowledge of business process best practices and ability to implement them as business will permit.
Knowledge of technology trends and the ability to implement them as business will permit.
Possess good interpersonal skills as they relate to the team process.
Possesses resilience and resourcefulness
Requires estimating and budgeting management skills
Knowledge of ERP systems.
MS Project, Oracle Project Manager, PPM, Enterprise Resource Planning