01 Nov
Customer Service Representative
Michigan, Farmingtonhills 00000 Farmingtonhills USA

Vacancy expired!

Description We have an exciting opportunity for a motivated Customer Experience Specialist! Are you a customer service professional who is passionate about providing exceptional customer service and helping elevate customer experiences? Then we have a position for you. In this position, you will be responsible for understanding the needs, motivations, and emotions of customers, then applying this knowledge to strengthen customers' experiences across the organization.How you will make an impactDesign marketing and engagement strategies for new products or services

Use collected information to identify gaps and recommend strategies to heighten customer experience metrics

Collaborate closely with internal stakeholders sales, marketing, and account management teams to aid in enhancing customers' experiences

Track and analyze customer feedback and satisfaction using various forms of communication including phone calls and email correspondence

Take part in a strategic, high-volume fast-paced environment Requirements - Exceptional computer skills including knowledge and experience with customer relationship management software (CRM)

Candidates who possess strong interpersonal, customer service, and communications skills, including exceptional listening capabilities

Demonstrated ability to collaborate with others is essential, as well as strong project management and problem-solving expertise

Proven ability to interpret and analyze data to enhance customers' experiences

Strong skills in business writing, including the use of email correspondence

This position needs to be filled immediately! If your skill set matches the requirements, contact us today!. ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

Vacancy expired!


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