Customer Service Representative

Description Customer Service Representatives might be interested in this Machinery Manufacturing field opportunity via Robert Half, in a dynamic, rapidly changing call center. If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This long-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in Santa Fe Springs, California.Key responsibilitiesManage and place incoming telephone calls

By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

Receive and send written business correspondence

Deliver outstanding, friendly customer service in a timely fashion Requirements - 2+ years of past relevant experience

Positive attitude and an engaging businesslike approach

Proficient with diversified computer software and systems

Microsoft Office experience preferred

Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Strong customer service and office administrative skills

Demonstrated talents in communicating and interacting with clients/customers, both internal and external

Detailed Technical Specification experience

Order entry experience preferred

Customer service experience desired

Mechanical Equipment experience

Adeptness in Maintenance Requests

Experience with Auto Parts

Excellent written/verbal communication and organizational skills

Experience performing extensive research to resolve complex customer inquiries

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .