02 Nov
Sr. Deskside Technician
Nebraska, Omaha / council bluffs , 68106 Omaha / council bluffs USA

job summary:We are looking for a highly motivated seasoned technician to be able to come on board and bring outside experience to help mature our team. The candidate is expected to have a high level of professionalism, be able to lead projects, have strong analytical and troubleshooting skills, and can help grow Jr. Techs.Technical SME, self-starter, results-driven location: Omaha, Nebraskajob type: Contractsalary: $25 - 30 per hourwork hours: 8am to 5pmeducation: Bachelors responsibilities:ResponsibilitiesInstall, Configure and Troubleshoot both In-House and Third-Party ApplicationsInstall Configure and Troubleshoot Computer Hardware on Laptops and DesktopsConfigure and Support Mobile Devices including iPhones, iPads and other peripheral devicesImage, Configure and Deploy Desktops and Laptops to End UsersEscalate tickets and collaborate with Tier 3 Teams to Resolve IssuesDecommission Virtual MachinesOther Physical Work on site when needed (Deploy/Move Equipment etc)Troubleshoot Citrix/AWS/Virtual Machine Connectivity IssuesTroubleshoot Connectivity Issues with Users Working from HomeSetup and Configure Virtual MachinesContribute Knowledgebase Articles and Engage with Leadership to Update and Maintain DocumentationContribute to and Lead ProjectsAssist Junior Technicians Requirementsstrong Customer Service Skillsstrong Interpersonal Skillsstrong Problem-Solving Skillsstrong Leadership SkillsITIL Experience and Knowledge6+ Years of Experience Deskside Support Environment in a 3K+ Seat EnvironmentCompTIA A+, Network+, Security+ Certification a Plus qualifications:

  • Experience level: Experienced
  • Minimum 6 years of experience
  • Education: Bachelors
skills:
  • NOC Technician
    • Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
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