Sr. Remedy Engineer

job summary:

• Technology subject matter responsible for the analysis, design, engineering, development, and implementation of software development projects with ITSM, CMDB/Asset, Service Request, Change, Incident ARS Remedy, Oracle SQL development and web technologies.
• Works on multiple projects and development efforts and provides technical and architectural guidance on complex initiatives and works closely with on-shore and off-shore resources.
• The candidate should have at least 7 10 years of hands-on programming experience.

• Expert knowledge of ARS Remedy CMDB, Asset and Service Request applications with at least 7+ years of hands on experience. Experience with other ITSM modules too.
• The candidate should have experience with ITMS 7.6 or higher
• Extensive experience with ITSM Asset Management, CMDB, Service Request, Change and other ITSM modules.
• Extensive experience building integrations with web services.
• Experience with Atrium Integrator, Atrium Orchestrator and integrations using Mulesoft ESB
• Experience with custom Remedy workflow, forms, reports and filters design and development to meet specified requirements
• Excellent Oracle/PL-SQL.
• Experience with Java, C or scripting to develop custom workflow and APIs
• Excellent written and verbal communication skills.
• Experience with complex and global projects.
• Very analytical skills.
• ITIL Foundations certified or higher preferred.
• B.S. in Computer Science or similar

• Technology subject matter responsible for the analysis, design, engineering, development, and implementation of software development projects with ITSM, CMDB/Asset, Service Request, Change, Incident ARS Remedy, Oracle SQL development and web technologies.
• Works on multiple projects and development efforts and provides technical and architectural guidance on complex initiatives and works closely with on-shore and off-shore resources.

• Experience level: Experienced
• Minimum 8 years of experience
• Education: Bachelors